Right click on the icon and select properties,under the shortcut tab click
on the "find target" button.This will take you to the folder where the
program is stored,find the .exe icon for "dell media" and see if that one
will work for you, if so, creat a new shortcut and replace the old one with
the one you just created.
After reading your post I tried to open dell media on my system even through
I never use it, and it woudn't open either, I did this and all is well.
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