Dell Photo Printer 720

[Guest]

Hi,
My son is running Windows Vista and has recently hooked up a Dell 720 Photo
printer. (he doesn't have internet access as yet so I am searching for
solutions to his problem). When he tries to print a doc., he gets the message
that there is a communication problem. He has tried all the standards a few
times, i.e. checking cable/cord connections, restarting computer,
uninstalling drivers & re-installing. The Dell website states this printer is
compatible with Vista.
Any help with this dilemma will be greatly appreciated.

TIA, Jackie

 

[BigJim]

go into the bios and make sure the printer port is set to bi directional or
ecc/epp
I believe that is a paralell printer so it would be that port and make sure
the port is enabled