Dell All-In-One 922

J

Jac

Hi i just install XP x64 and i have a printer Dell All-In-One 922

Im trying to install the software and drivers but it dont work

Anyone have the same problem or know how to solve this problem

Thanks for your help

Jac
 
C

Chuck

Are you trying to install drivers specifically for WinXP 64, or WinXP
drivers? There is a difference, and some of the drivers originally written
for WinXP (32bit) don't work. You may end up contacting Dell tto see if a
compatable driver is available. Dell's web site has an XP driver available,
but does not mention different XP versions.
 
C

Cari \(MS-MVP\)

You'll need specific printing software written for Windows x64. 32-bit
software for your printer will NOT work.

Now the bad news. Dell doesn't have any 64-bit drivers for the 922. It
does have drivers for the following AIOs.... 944, 946, 926 and 966. Not
knowing the 922, I have no idea how close it is to the 926, but you may wish
to try them:
http://support.us.dell.com/support/...eid=R135625&formatcnt=1&libid=0&fileid=180717

They may work, but no one will guarantee it.

There are a few multifunctions by other manufacturers that also support x64,
Canon's MP830 and MP530, Epson's RX580 etc.

I'd first try the 926 drivers before anything else.... then it's up to you
whether you want to continue with Windows x64 and think about a new printer
or revert to 32-bit Windows and keep the existing printer.
 
C

Chuck

This gets into a very messy area. Some of the install CDs are for either,
others for both. Evidently they do some sort of a test to determine what
drivers to load.
so it's true that Win 32 bit drivers will not work in win 64.

32-bit software for your printer will NOT work.
 

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