Diane already answered you - sending delivery receipts depends on the recipient's mail SERVER that may be rejecting them as spam or simply does not support sending delivery receipts.
Delivery receipts are entirely out of your hands as it is the configuration of the recipient mail server that determines whether or not delivery receipts are sent.
--Â
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, Sunny asked:
| Hi Diane,
| I was referring to delivery receipts, not read receipts. I know that
| those are at the descretion of the recipient, I am referring to the
| delivery receipts that lets you know that your mail was delivered to
| the recipient. I used to receive them if I checked it, now I never
| receive them. I get the read receipts when someone selects to respond
| with it.
| Do you know anything about the delivery receipts and any thoughts or
| suggestions as to why I no longer get them and how I might be able to
| correct this?
|
| Thank you,
| Sunny
|
| "Diane Poremsky [MVP]" wrote:
|
|| whether you receive them depends on the recipients server sends them.
|| Antispam filters may block them as spam due to their format.
||
|| --
|| Diane Poremsky [MVP - Outlook]
|| Author, Teach Yourself Outlook 2003 in 24 Hours
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|| ** Please include your Outlook version, Account type, and Windows
|| Version when requesting assistance **
||
|| ||| My Outlook 2002 XP is no longer receiving delivery receipts, and I
||| do go into
||| options and check it for certain emails, to see if it's getting
||| delivered. This used to work, but isn't working anymore. I have ran
||| updates, but nothing
||| comes up for me to download, so not sure where to go from here. Any
||| suggestions?