Deleting User Accounts And Files

T

tkbirdie

I had to recreate a user account. The original account deleted, but
the files are still on the computer. After creating the new account,
I tried to delete the files, but it would not let me. Recreating the
account did not create any new settings, it just brought back the old
settings, such as my IE home page, user account picture. The files
are in the Documents and Settings folder. Before I recreated the new
account, I tried to delete the files and it would not let me. Any
ideas on how I can delete the files and leave it as six user account
folders, instead of nine?
 
T

Touch Base

tkbirdie said:
I had to recreate a user account. The original account deleted, but
the files are still on the computer. After creating the new account,
I tried to delete the files, but it would not let me. Recreating the
account did not create any new settings, it just brought back the old
settings, such as my IE home page, user account picture. The files
are in the Documents and Settings folder. Before I recreated the new
account, I tried to delete the files and it would not let me. Any
ideas on how I can delete the files and leave it as six user account
folders, instead of nine?

When you deleted this account did you select the "Delete files" check box?
Why don't you try booting up in "Safe Mode", then try and delete these files
and folders. If that doesn't work you probably have to take ownership of the
files and folders. Have a look at this MS KB.

Be aware that:
If you are running Microsoft Windows XP Home Edition, you must start the
computer in safe mode, and then log on with an account that has
Administrative rights to have access to the Security tab.

If you are using Windows XP Professional, you must disable Simple File
Sharing. By default, Windows XP Professional uses Simple File sharing when
it is not joined to a domain.

http://support.microsoft.com/kb/308421/en-us
 
T

tkbirdie

When you deleted this account did you select the "Delete files" check box?
Why don't you try booting up in "Safe Mode", then try and delete these files
and folders. If that doesn't work you probably have to take ownership of the
files and folders. Have a look at this MS KB.

Be aware that:
If you are running Microsoft Windows XP Home Edition, you must start the
computer in safe mode, and then log on with an account that has
Administrative rights to have access to the Security tab.

If you are using Windows XP Professional, you must disable Simple File
Sharing. By default, Windows XP Professional uses Simple File sharing when
it is not joined to a domain.

http://support.microsoft.com/kb/308421/en-us

I've sorted it out now. Thanks for your help.
 

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