deleting mail in deleted folder

  • Thread starter Thread starter gtasso;ul
  • Start date Start date
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gtasso;ul

When I open an email in deleted mail folder I get the messaage "Message could
not be displayed." At this point I cannot delete this email. The following
message comes up when I try to delete this message "Windows mail encountered
an un expected problem while displaying this message. Check your computer
for low memory or low disc space and try again." How do I empty this folder?
 
gtasso;[email protected] said:
When I open an email in deleted mail folder I get the messaage "Message
could
not be displayed." At this point I cannot delete this email. The
following
message comes up when I try to delete this message "Windows mail
encountered
an un expected problem while displaying this message. Check your computer
for low memory or low disc space and try again." How do I empty this
folder?
Click to expand...

This usually means you need to download and install this hotfix, with
Windows
Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other
folders. If you don't know whether to use the 32-bit version or the 64-bit
version, try the 32-bit version first. Certain common antivirus programs,
such as most of those from Norton and McAfee, tend to cause this type of
problem and others in Windows Mail, although seldom immediately, so if
you have such a program, remember where to find the fix and hope it will
install again if you need it again. A recent version of the Trend antivirus
program also causes assorted problems in Windows Mail.

If this restores your ability to delete such messages, and you want to empty
the Deleted Items folder, click on Edit, then Empty 'Deleted Items' Folder.
 
I am unable to load the site

[email protected] said:
This usually means you need to download and install this hotfix, with
Windows
Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other
folders. If you don't know whether to use the 32-bit version or the 64-bit
version, try the 32-bit version first. Certain common antivirus programs,
such as most of those from Norton and McAfee, tend to cause this type of
problem and others in Windows Mail, although seldom immediately, so if
you have such a program, remember where to find the fix and hope it will
install again if you need it again. A recent version of the Trend antivirus
program also causes assorted problems in Windows Mail.

If this restores your ability to delete such messages, and you want to empty
the Deleted Items folder, click on Edit, then Empty 'Deleted Items' Folder.
Click to expand...
 
Hi Robert, thanks for your advice, I was having problems with email folder
and your advice worked!
 
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