Deleting a file in c:\windows\prefetch

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Guest

I have been experiencing problems with my PC getting to 100% CPU usage and
then freezing. I have managed to find out through a Virus scan than my PC
will freeze when it gets to Delete MSACCESS.EXE.12E7C9F9.pf which is located
in c:\windows\Prefetch.
I have reinstalled Office, run error checks, detect & repair etc to no
avail. I suspect I need to delete this file. However when i place my cursor
over the file to delete my PC freezes again. Other files in this directory
can be deleted apart from this one.
I have two questions which i would appreciate any assistance on:
1. Is there another way I can delete this file.
2. Can files in c:\windows\Prefetch be deleted. I did try to delete the
folder (whist maintaining a copy) but as soon as it got to
MSACCESS.EXE.12E7C9F9, it agan freezed.
Thank you.
Stuart
 
Stuart C said:
I have been experiencing problems with my PC getting to 100% CPU usage and
then freezing. I have managed to find out through a Virus scan than my PC
will freeze when it gets to Delete MSACCESS.EXE.12E7C9F9.pf which is
located
in c:\windows\Prefetch.
I have reinstalled Office, run error checks, detect & repair etc to no
avail. I suspect I need to delete this file. However when i place my
cursor
over the file to delete my PC freezes again. Other files in this directory
can be deleted apart from this one.
I have two questions which i would appreciate any assistance on:
1. Is there another way I can delete this file.
2. Can files in c:\windows\Prefetch be deleted. I did try to delete the
folder (whist maintaining a copy) but as soon as it got to
MSACCESS.EXE.12E7C9F9, it agan freezed [froze?].
Thank you.
Stuart
Click to expand...

Try deleting in while in Safe Mode. To get into Safe Mode,
press F8 early during the boot phase.
 
you can delete the entire contents off prefetch folder.
NOT the folder.



(e-mail address removed)



I have been experiencing problems with my PC getting to 100% CPU usage and
then freezing. I have managed to find out through a Virus scan than my PC
will freeze when it gets to Delete MSACCESS.EXE.12E7C9F9.pf which is located
in c:\windows\Prefetch.
I have reinstalled Office, run error checks, detect & repair etc to no
avail. I suspect I need to delete this file. However when i place my cursor
over the file to delete my PC freezes again. Other files in this directory
can be deleted apart from this one.
I have two questions which i would appreciate any assistance on:
1. Is there another way I can delete this file.
2. Can files in c:\windows\Prefetch be deleted. I did try to delete the
folder (whist maintaining a copy) but as soon as it got to
MSACCESS.EXE.12E7C9F9, it agan freezed.
Thank you.
Stuart
 
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