Delete an account from Outlook 2007

J

jhsp

I have deleted an unwanted account. However, I'm now getting a prompt for
that account's logon details every time Outlook runs the send/receive
process. The unwanted account is still showing in the send/receive progress
dialog box even though it is now deleted from my account list.
 
J

jhsp

Thank you for responding Diane. No, the deleted account is not showing in
the profile either. It was an IMAP service. I had previously successfully
deleted another account which was POP3. It's just this one which won't go
away. I've now created a new profile with my one remaining email and
switched to that profile. That seems to be OK. If you have any idea as to
why the delete procedure didn't work completely with this account I'd still
be interested to know. Thanks.

Diane Poremsky said:
Can you see it in the profile in Control panel, mail? If so, what type of
account is it?

--
Diane Poremsky [MVP - Outlook]





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jhsp said:
I have deleted an unwanted account. However, I'm now getting a prompt for
that account's logon details every time Outlook runs the send/receive
process. The unwanted account is still showing in the send/receive
progress
dialog box even though it is now deleted from my account list.
 
D

Diane Poremsky [MVP]

Are you using Outlook 2007? I've noticed similar problems with IMAP accounts
and new profile is the only fix. You may also need to delete the pst created
by the imap acct.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


jhsp said:
Thank you for responding Diane. No, the deleted account is not showing in
the profile either. It was an IMAP service. I had previously
successfully
deleted another account which was POP3. It's just this one which won't go
away. I've now created a new profile with my one remaining email and
switched to that profile. That seems to be OK. If you have any idea as
to
why the delete procedure didn't work completely with this account I'd
still
be interested to know. Thanks.

Diane Poremsky said:
Can you see it in the profile in Control panel, mail? If so, what type of
account is it?

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


jhsp said:
I have deleted an unwanted account. However, I'm now getting a prompt
for
that account's logon details every time Outlook runs the send/receive
process. The unwanted account is still showing in the send/receive
progress
dialog box even though it is now deleted from my account list.
 

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