Delegate versus sharing

[Guest]

We recently turned over to Outlook 2003 and had 2000 previously.
Most of our administrative staff was given delegate rights to see their
manager's calendar.

Now they are beseiged with duplicate emails, calendar items disappearing and
not appearing at all.

All managers have blackberrys.

Do I have to manually ask all adminstrators to take off delegate status and
have their managers just share their calendar to avoid these issues? No
administrator, here, should be acting on behalf of anyone.

 

[Diane Poremsky [MVP]]

Assuming you have all the latest service packs and the problems still exist,
yes, turn of delegation and share the mailboxes.

 

[Guest]

Do I need to have support staff do this manually?

Assuming you have all the latest service packs and the problems still exist,
yes, turn of delegation and share the mailboxes.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

We recently turned over to Outlook 2003 and had 2000 previously.
Most of our administrative staff was given delegate rights to see their
manager's calendar.

Now they are beseiged with duplicate emails, calendar items disappearing
and
not appearing at all.

All managers have blackberrys.

Do I have to manually ask all adminstrators to take off delegate status
and
have their managers just share their calendar to avoid these issues? No
administrator, here, should be acting on behalf of anyone.