delegate not in recipient list

[pete via OfficeKB.com]

hi there,
We are using exchange 5.5 with outlook 2003 clients. when users want to add
a delegate to their calendar, they are only shown users in the Recipients
list. If the user they want to delegate to is not there, how can they do
this? alternatively, when delegating, how can you change it so you can pick
users from the global address list?
thanks

 

[Lanwench [MVP - Exchange]]

In

hi there,
We are using exchange 5.5 with outlook 2003 clients. when users want
to add a delegate to their calendar, they are only shown users in the
Recipients list.

Meaning...? In the Exchange GAL? If so, yes, of course.

If the user they want to delegate to is not there,
how can they do this?

They can't.

alternatively, when delegating, how can you
change it so you can pick users from the global address list?
thanks

They should be able to do so already - in fact, they can't use a delegate
who *isn't* in there. What happens if they switch address books from the
"Show Names From" menu?

 

[pete via OfficeKB.com]

When adding a delegate, the 'Show names from the' drop-down box only has the
'Recipients' list available and the 'Recipients' list does not have all the
names that are in the Exchange GAL.

I have defaulted the Outlook address book to show names from Exchange GAL
first and this makes no difference.

 

[Lanwench [MVP - Exchange]]

In

When adding a delegate, the 'Show names from the' drop-down box only
has the 'Recipients' list available and the 'Recipients' list does
not have all the names that are in the Exchange GAL.

I don't have a "Recipients" list - just "Global Address List" in mine. Are
you in tools | options | delegates | add ?
Don't know how E5.5 might make a difference here (I don't use it, and you
should definitely upgrade asap as 5.x is old and unsupported)....you might
want to post in microsoft.public.exchange.clients or ...exchange.admin for
more help.

 

[pete via OfficeKB.com]

I don't have a "Recipients" list - just "Global Address List" in mine. Are
you in tools | options | delegates | add ?

Yep that is correct.

Don't know how E5.5 might make a difference here (I don't use it, and you
should definitely upgrade asap as 5.x is old and unsupported)....you might
want to post in microsoft.public.exchange.clients or ...exchange.admin for
more help.

i wonder if it's to do with E5.5 as this problem has only occured since
upgrading to outlook 2003. we are planning to upgrade in the near future. I
will have a look at the other forums.

thanks for your help!

I have defaulted the Outlook address book to show names from Exchange
GAL first and this makes no difference.

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