defrag problem

[Charles V. Rennaker]

I have two hard drives, an 80G which is divided into two
partitions, one 15G (C: drv) one the balance of the 80G
drive, the second drive is a 4.5G for utility use. Both
partitions on the 80G drive are NTFS, the small drive is
FAT 32.

The problem: For unknown reasons I cannot completely
defrag the C: drive. Using the Windows 2000 integrated
defrager it gets to about 30% then shuts down with a
message that says mmc.exe shut it down and is creating a
log file. I cannot find a log file that relates on any
drive. I have installed System Suit 5 which is software
program that comes with several tools included a proported
defrag that is better than Microsofts. When I run this
defragger, after about an hour it shuts down and says it
cannot finish the process because windows accessed the
drive and it could not complete the process.

I shut down McAfee in both defrag cases above.

How can I remove mmc.exe which appears to be the cause.

 

[Greg Hayes/Raxco Software]

mmc.exe is a vital component of Windows. It is the Microsoft Management
Console - thinks like Computer Management run under the MMC.

It sounds to me like the real issue is that the built-in defragmenter is
abnormally terminating.

Several things that you can try:

- Boot into Safe Mode and try defragmenting from there. Does it work?
- Make sure that you run a CHKDSK /R on the drive (will require a reboot).
See if CHKDSK finds/fixes any errors. Afterwards, retry running the
built-in defragmenter

- Greg/Raxco Software
Microsoft MVP - Windows File System

Disclaimer: I work for Raxco Software, the maker of PerfectDisk - a
commercial defrag utility, as a systems engineer in the support department.

Want to email me? Delete ntloader.