It can take up to a couple of min for outlook to completely shut down but if
it doesn't, press Ctrl+Alt+Del and see if outlook.exe is running on the
processes tab. Select it and click the button to force it to exit.
If you sync with a pda, outlook stays loaded as long as the pda is
connected - so always unhook it first.
--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks?
http://www.outlook-tips.net/beginner/
Kel said:
I have try to delete the .srs file but a box pops up stating that it is in
use by another program and cannot be deleted. Outlook is closed what
should I
do?
Diane Poremsky said:
find and delete the *.srs file -
http://www.outlook-tips.net/beginner/filepath.htm if you need help
finding
it.
--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks?
http://www.outlook-tips.net/beginner/
Kel said:
My email account will no longer send/recieve when I click send/recieve.
I
must download the header and then the messages. I have tried to Define
send/recieve groups but when I click "Define send/recieve groups"
nothing
happens. The command does not seem to be working.
