Defender - exclamation mark on icon in system tray


J

Jack Spratt

For a couple of weeks now the windows defender icon in my system tray.
Ordinarily I would expect this if the scheduled updates download and/or scan
had not occurred.
Neither is the case. When I right click and open it the exclamation tells me
to check for updates - so I do. It comes back telling me that I am up to
date.

Any ideas?
 
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Æ

Ǝиçεl

Hello Jack,

1.-Try running sfc /scannow to see if that resolves the issue,
(there is a space between sfc and the /)
also,
2.- consider going to the secuÑity portal.



1.- Run System File Checker.
press enter and let it scan your system, if any files are damaged or missing
they will be replaced using the files on the windows disk

How to use the Scannow SFC tool
SFC: <http://www.updatexp.com/scannow-sfc.html>


In Vista run it from an elevated command prompt.
Right click command on start and run as administrator.
-=-

2.- Save it, close all windows/programs open, and run as admin.

Go here: Microsoft Malware Protection Center
<http://www.microsoft.com/security/portal/default.aspx>

Click the link in the right frame under ' Latest Definition Updates '
for either the x86 [32 bit] or x64 [64 bit] edition of Windows installed.
*Save* the definitions that will now download.

Once the download completes close all open programs and browsers.
Now run the downloaded file [ if the edition of Windows is Vista, then
*right* click it and choose 'Run as administrator'. Follow the prompts
to allow it to run ].

Reboot
-=-


Ǝиçεl
-=-
 
J

Jack Spratt

Ǝиçεl said:
Hello Jack,

1.-Try running sfc /scannow to see if that resolves the issue,
(there is a space between sfc and the /)
also,
2.- consider going to the secuÑity portal.



1.- Run System File Checker.
press enter and let it scan your system, if any files are damaged or
missing
they will be replaced using the files on the windows disk

How to use the Scannow SFC tool
SFC: <http://www.updatexp.com/scannow-sfc.html>


In Vista run it from an elevated command prompt.
Right click command on start and run as administrator.
-=-

2.- Save it, close all windows/programs open, and run as admin.

Go here: Microsoft Malware Protection Center
<http://www.microsoft.com/security/portal/default.aspx>

Click the link in the right frame under ' Latest Definition Updates '
for either the x86 [32 bit] or x64 [64 bit] edition of Windows installed.
*Save* the definitions that will now download.

Once the download completes close all open programs and browsers.
Now run the downloaded file [ if the edition of Windows is Vista, then
*right* click it and choose 'Run as administrator'. Follow the prompts
to allow it to run ].

Reboot
-=-


Ǝиçεl
-=-


Jack Spratt said:
For a couple of weeks now the windows defender icon in my system tray.
Ordinarily I would expect this if the scheduled updates download and/or
scan
had not occurred.
Neither is the case. When I right click and open it the exclamation tells
me
to check for updates - so I do. It comes back telling me that I am up to
date.

Any ideas?



Thanks. I ran sfc /scannow and when it finished it said...
Windows resource protection found corrupt files but was unable to fix some
of them.
Details are included in <path to log file>
The log is 41MB! I see stuff about ignoring duplicate ownership but nothing
I see seems to point to anything obvious.

Will run the d/l definition file now and report back
 
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J

Jack Spratt

Jack Spratt said:
Ǝиçεl said:
Hello Jack,

1.-Try running sfc /scannow to see if that resolves the issue,
(there is a space between sfc and the /)
also,
2.- consider going to the secuÑity portal.



1.- Run System File Checker.
press enter and let it scan your system, if any files are damaged or
missing
they will be replaced using the files on the windows disk

How to use the Scannow SFC tool
SFC: <http://www.updatexp.com/scannow-sfc.html>


In Vista run it from an elevated command prompt.
Right click command on start and run as administrator.
-=-

2.- Save it, close all windows/programs open, and run as admin.

Go here: Microsoft Malware Protection Center
<http://www.microsoft.com/security/portal/default.aspx>

Click the link in the right frame under ' Latest Definition Updates '
for either the x86 [32 bit] or x64 [64 bit] edition of Windows installed.
*Save* the definitions that will now download.

Once the download completes close all open programs and browsers.
Now run the downloaded file [ if the edition of Windows is Vista, then
*right* click it and choose 'Run as administrator'. Follow the prompts
to allow it to run ].

Reboot
-=-


Ǝиçεl
-=-


Jack Spratt said:
For a couple of weeks now the windows defender icon in my system tray.
Ordinarily I would expect this if the scheduled updates download and/or
scan
had not occurred.
Neither is the case. When I right click and open it the exclamation
tells me
to check for updates - so I do. It comes back telling me that I am up to
date.

Any ideas?



Thanks. I ran sfc /scannow and when it finished it said...
Windows resource protection found corrupt files but was unable to fix some
of them.
Details are included in <path to log file>
The log is 41MB! I see stuff about ignoring duplicate ownership but
nothing I see seems to point to anything obvious.

Will run the d/l definition file now and report back


Ran the d/l and rebooted. Windows Defender icon no longer in the system
tray.
When I run WD it says all is running normally. No exclamation mark.
Seems to have done the trick.
Thanks!
 

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