Defender Error 0x800703eb

[bilvihur]

Since updating to the latest definitions, I've been getting this error. Popup
tells me that WD has stopped working, but Security Center says it is working.
What's the story? Thanks.

 

[bilvihur]

No. AVG 7.5.1.43.

 

[bilvihur]

I'm a home user running Vista Basic. What does the error message indicate?

 

[Engel]

Hi bilvihur,

0x800703EB = ERROR_CAN_NOT_COMPLETE

Probably BITS service is stopped.

- -- ---

 

[bilvihur]

Thank you. Can you tell me how I can verify that, and restart BITS if
necessary?

 

[bilvihur]

Update. I ran services.msc, and it says BITS status is Started.

 

[Engel]

Start/Run
Type "services.msc"
Click "OK"

Please check the following are started:

1.Automatic Updªtes
2.Background Intelligent Transfer Service (BITS)
3.Cryptographic Services
4.Remote Procedure Call (RPC)
5.System Restore Service

To verify that BITS is correctly configured :

1.Double-click `Background Intelligent Transfer Service.`

2.In the Startup type box, click Manual, and then Apply.

3. Click the `Log On` tab, and then verify that the service is enabled in
every hardware profile that you have listed.

If the service is disabled in one or more hardware profiles, click the
hardware profile, Enable, and then Apply.

4. Click the General tab and then Start.

If BITS starts successfully, visit the Windows Update Web site or the
Microsoft Update Web site to see if you can obtain updates. If it works OK,
change (2.) to automªtic.
-
If you still receive the same errors, verify that you have correctly
performed steps 1 through 5.
- -- ---

 

[bilvihur]

I rechecked services.msc, and everything appeared 'started' and functioning.
I have not gotten the error in 2 days, so don't know what might have changed.

 

[bilvihur]

Everything looks to be working correctly now. No more Defender errors, and
Security Center is reporting accurately. Thanks.