default PLAIN TEXT for one contact

[Judi Tousley]

WinXP, Outlook2002

I have one contact who would like me to always send him plain text email. In
OE there is a place to mark "plain text" for just one contact. Is there such
thing in Outlook?

Yes, I know how to create an email to this contact and change it from HTML
to plain text...but I always forget to make the change. He opens my email in
Eudora and it jams everything together into one paragraph...very hard to
read. Hence, the question to make plain text a default setting JUST for this
one contact.

Judi

 

[Sue Mosher [MVP-Outlook]]

Yes, there is. Open the contact, and double-click the underlined email
address.

 

[Judi Tousley]

I did that...it is already marked as SEND PLAIN TEXT ONLY. I changed it to
something else...then changed it back to SEND PLAIN TEXT ONLY. I even
restarted OE. When I send an email to this one person, it is still in HTML.
Any other suggestions?

Judi

 

[Sue Mosher [MVP-Outlook]]

OE? What does Outlook Express have to do with it? You said you wanted to use
this feature in Outlook. I'm confused. Did you actually open the record in
your Contacts folder?
--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Judi Tousley]

Oops, sorry Sue. Yes, I'm using Outlook (not OE). Got confused 'cause I use
OE for newsgroups.

In Outlook, I followed your directions. On my end it appears the email is
still in HTML and when I check under FORMAT it says HTML. However, when the
recipient received my email, it *was* in plain text. It must make the switch
in the sending phase. Odd but it worked.

Thank you for your help.

Judi

 

[Sue Mosher [MVP-Outlook]]

Outlook changes the format after you send the message. Think about it: If
you send to 2 people, one marked for plain text and one not, how would you
expect the message composition window to look?

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Judi Tousley]

OK, after doing some testing this is what I found out: The settings, as you
instructed me, are set to SEND PLAIN TEXT ONLY. I sent two test emails.

TEST 1: Compose a new message by clicking the NEW button on the toolbar.
Type recipient's email address. Type text & send. Recipient received it as
HTML.

TEST 2: Compose a new message by opening the contact list, select the
recipient's name, click NEW MESSAGE TO CONTACT on the toolbar. Type text &
send. Recipient received it as plain text.

If I have to remember to open the contact list for this one recipient, then
the purpose of configuring it to plain text is defeated. It should send as
plain text no matter how I choose to compose the email...which typically is
by clicking NEW.

Am I missing something? Thanks for your patience & diligence in answering.

Judi

 

[Sue Mosher [MVP-Outlook]]

Test #1 did not use the contact record because you typed in the address.
Don't type in the recipient's email address. Type in their name and let
Outlook resolve it, or use the To button to select the contact from the
address book.

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Judi Tousley]

Hi Sue-

Actually, I did not type in the address. I typed "jbj" and Outlook detected
it as the recipient I wanted and completed the email address.

But you are correct. I did 3 tests to this recipient: (1) typed his last
name and let Outlook detect the recipient; (2) typed jbj and let Outlook
detect the email address (why it didn't work the first time stumps me); and
(3) selected the recipient from the Address Book. All 3 tests were received
as plain text.

THANKS SO MUCH for your help. I'd been stumped over it for a while.

Judi