Dead Pixel Guarantee

C

Chris

Hi,

Im looking to buy a 17" TFT but am concerned I will end up with one or more
dead pixels. Does anybody know of a manufacturer or retailer who offers a
"no dead pixel" guarantee?

I'm in the UK, so a UK retailer would be preferred.

Many thanks,

Chris
 
M

Miss Perspicacia Tick

Chris said:
Hi,

Im looking to buy a 17" TFT but am concerned I will end up with one
or more dead pixels. Does anybody know of a manufacturer or retailer
who offers a "no dead pixel" guarantee?

I'm in the UK, so a UK retailer would be preferred.

Many thanks,

Chris


There is more chance of Millwall winning the UEFA Cup than you finding an
LCD panel without at least one dead pixel.
 
H

Hamman

There is more chance of Millwall winning the UEFA Cup than you finding an
LCD panel without at least one dead pixel.

My 15" LG screen has none, and at least 20 others i work with dont have any.

hamman
 
D

DevilsPGD

In message <[email protected]> "Miss
Perspicacia Tick said:
There is more chance of Millwall winning the UEFA Cup than you finding an
LCD panel without at least one dead pixel.

They must be winners tonight, because I've got three here (two laptops
and a desktop LCD). If the laptop I paid $4000 had any dead pixels, it
would have gone back.

If they wouldn't exchange it on the grounds of defective pixels, then I
wouldn't have been happy with my purchase and I'd have returned it
outright under the satisfaction guarantee and gone with another
manufacturer.

*shrugs*

I'm not sure why people accept defective products sold at full price,
but it seems people do.


--
There was a survey just recently that revealed the following results;

40% of women said they thought their ass was too big.
40% of women said they thought their ass was too little.
20% of women said they didn't care what their ass looked like, they were
going to stay married to him anyway.
 
L

Larc

On 14 Sep 2004 20:45:49 GMT, (e-mail address removed) (YanquiDawg) wrote:

| I think the threshold for most LCD warranties is 8 deaders.

That's one of the main reasons I've never bought an LCD monitor. I
couldn't live with one obvious dead pixel, let alone six or seven of
them. Every time I turned the LCD on, that would be the first thing
I'd see.

Unless or until manufacturers can guarantee zero obvious flaws in the
display, LCD isn't a viable technology for monitors IMHO.

Larc



§§§ - Change planet to earth to reply by email - §§§
 
C

Chris Stolworthy

Chris said:
Hi,

Im looking to buy a 17" TFT but am concerned I will end up with one or
more
dead pixels. Does anybody know of a manufacturer or retailer who offers a
"no dead pixel" guarantee?

I'm in the UK, so a UK retailer would be preferred.

Many thanks,

Chris
I am not sure about in the UK but here in the states, you can goto CompUSA
and get their TAP onetime replacement warranty on your monitro. That would
cover any physical damage as well as any dead pixels.

-Chris
 
M

Miss Perspicacia Tick

DevilsPGD said:
In message <[email protected]> "Miss


They must be winners tonight, because I've got three here (two laptops
and a desktop LCD). If the laptop I paid $4000 had any dead pixels,
it would have gone back.

If they wouldn't exchange it on the grounds of defective pixels, then
I wouldn't have been happy with my purchase and I'd have returned it
outright under the satisfaction guarantee and gone with another
manufacturer.

*shrugs*

I'm not sure why people accept defective products sold at full price,
but it seems people do.


Yes, but we mere mortals don't pay four grand for a monitor! Hell, I don't
even have that much in my chequing account!
 
D

DevilsPGD

In message <[email protected]> "Miss
Perspicacia Tick said:
Yes, but we mere mortals don't pay four grand for a monitor! Hell, I don't
even have that much in my chequing account!

That's for the whole laptop... LCD is 15.7" 1280x1024. I also have a
18" desktop (also at 1280x1024).

I spend 16-18 hours a day on my computers (desktop&laptop combined), so
I'm very willing to invest in the best for my eyes and ergonomics.
 
G

Graeme

Chris said:
Hi,

Im looking to buy a 17" TFT but am concerned I will end up with one or more
dead pixels. Does anybody know of a manufacturer or retailer who offers a
"no dead pixel" guarantee?

I'm in the UK, so a UK retailer would be preferred.

When I got my 17" about a year ago (with one non-obvious dead pixel), I
enquired as to the possibility of getting a guaranteed zero-defect monitor.
I was told that LCD panels were all graded and that most monitor
manufacturers didn't use the zero-defect panels. If I wanted zero-defect
then I was advised to search for a 'medical' grade monitor (presumably the
medical peeps are concerned about looking at somebody's MRI scan which has
strange dots!). Of course things might have changed over the last year.
My monitor (which is extremely good) is from Hitachi.
 
D

David Wang

Most of the expensive 17" TFT LCD monitor models have no dead pixel on them.
If you shop for LCD monitor base on price, most likely you will get TFT LCD
with few dead pixels.
 
J

Jimmy Neutron

Chris said:
Hi,

Im looking to buy a 17" TFT but am concerned I will end up with one or more
dead pixels. Does anybody know of a manufacturer or retailer who offers a
"no dead pixel" guarantee?

I'm in the UK, so a UK retailer would be preferred.

Many thanks,

Chris

I've bought two laptops with dead pixels. Returned them both and got non-dead
pixel laptops. Don't take any bull about "eight dead pixels is company policy"
etc.
 
D

DevilsPGD

In message <[email protected]> Jimmy Neutron
I've bought two laptops with dead pixels. Returned them both and got non-dead
pixel laptops. Don't take any bull about "eight dead pixels is company policy"
etc.

If they refuse the return on that grounds, the satisfaction or "no
questions asked" refund policy is usually the route to go.
 
R

Ron Reaugh

Chris Stolworthy said:
I am not sure about in the UK but here in the states, you can goto CompUSA
and get their TAP onetime replacement warranty on your monitro. That would
cover any physical damage as well as any dead pixels.

I suspect that you are wrong. It likely will not cover the below threshhold
number of dead pixels.
 
C

Chris Stolworthy

Ron Reaugh said:
I suspect that you are wrong. It likely will not cover the below
threshhold
number of dead pixels.
Actually no I am not wrong, the reason I know is that I sold the things for
about 6 months while I worked there. The warranty covers everything, we
literally had people bring in monitors that had fallen off desks, kids had
torn, we even had one guy that had ran over his while moving! The warranty
can also be used to cover upgrades, we had people that had bought 2 years
worth and would bring them in every 18mo or so and get what they paid back
as store credit and go get a new monitor then just buy a new TAP warranty.

-Chris
 
D

DevilsPGD

In message <[email protected]>
Ron Reaugh said:
I suspect that you are wrong. It likely will not cover the below threshhold
number of dead pixels.

Yes it would. If not, it DOES cover falling off your desk even if it's
covered in shoe prints. Come to think of it, that solution might be
more satisfying anyway.
 

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