DEAD DUCK NEED HELP

G

Guest

My windows xp was pre-installed on the ACER laptop when I purchased it. I
took it into work for a cleaning- meaning remove useless old files to clear
space. Next thing I know my office tools are not working indicating they are
missing file Pro.MSI file. Not being able to locate this file AND desperate
to get back to work I decided to back everything up and try and restore my
system from the ACER recovery disks. This is not working. I tried to
uninstall office xp and on reinstall am told I am currently working off a
more current version and it cant install the older one. WHAT DO I DO?????
 
P

Pegasus \(MVP\)

BennieKid said:
My windows xp was pre-installed on the ACER laptop when I purchased it. I
took it into work for a cleaning- meaning remove useless old files to
clear
space. Next thing I know my office tools are not working indicating they
are
missing file Pro.MSI file. Not being able to locate this file AND
desperate
to get back to work I decided to back everything up and try and restore my
system from the ACER recovery disks. This is not working. I tried to
uninstall office xp and on reinstall am told I am currently working off a
more current version and it cant install the older one. WHAT DO I DO?????

If Windows is working properly on your machine and if your problem
is with MS Office then your best bet is to post your question in an
MS Office newsgroup. That's where the MS Office experts hang out.
 
G

Guest

More than likely you are trying to install from a version that has sp1 and
the existing version has the latest service packs, see if you can do a
slipstream and incorporate the latest service packs into your office install
disc. or completely remove office from your system and all traces and
reinstall.
 

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