http://msdn.microsoft.com/library/default.asp?url=/library/en-us/wmisdk/wmi/reinstalling_wmi.asp
link is broken
After you do this click OK >> To Apply and then exit of component services
and Reboot, does this help?.
Everything seemed to work ok but still getting Can't Collect Information,
Cannot access the Windows Management Instumentation software. Windows
Management files may be moved or missing.
:
Msinfo32.exe Generates a "Can't Collect Information" Error Message
http://support.microsoft.com/kb/323209
http://msdn.microsoft.com/library/default.asp?url=/library/en-us/wmisdk/wmi/reinstalling_wmi.asp
Open Run and type in:
sfc /scannow click [OK]
<Quote>
Follow these steps to be able to collect information for msinfo32.
Try to Open Control Panel >> Administrative Tools >> Component Services
Then once in Component Services double click on the left hand side on
Component Services>click on + Computers> + My Computer> + DCOM Config
Look for Microsoft WMI Provider Subsystem Host>Right Click and go to
Properties>Security Tab>then to the 1st Edit button at the top of the
window>INTERACTIVE, NETWORK SERVICE, AND SYSTEM all need to be set to allow
instead of deny.
After you do this click OK >> To Apply and then exit of component services
and Reboot, does this help?.
</Quote>
HTH.
Let us know.
nass
:
Making progress of a sort, at least I changed the error message but I'm not
sure what I am doing here and seem to be thrashing around.
Got the WMI Diagnosis Utility, ran it, took about an hour, got several
messages like
BUILTIN\ADMINISTRATORS' has been REMOVED
Default trustee 'NT AUTHORITY\SELF' has been REMOVED!
NT AUTHORITY\INTERACTIVE' has been REMOVED!
'NT AUTHORITY\SYSTEM' has been REMOVED
DCOM security for 'My Computer' (Access Permissions/Edit Default):
.................................................. MODIFIED.
ERROR: Default trustee 'NT AUTHORITY\SELF' has been REMOVED!
REMOVED ACE:
Ran DCOMCNFG.EXE as instructed but can't find the above reference. i.e.
nothing called access, permissions or authority.
found
Microsoft WBEM Usecured Apartment
Microsoft WMI Provider Subsystem Host
both had security set to custom, so I set it to default
ran msinfor32.exe and got.
Can't collect information Windows management files may be moved or missing.
so I changed back to custom but I still get the same message that it can't
find the files. It seems like I should be altering permissions somewhere,
but where?
:
Hi,
"WMI Diagnosis Utility"
http://www.microsoft.com/technet/scriptcenter/topics/help/wmidiag.mspx
Systems that have changed the default Access Control List permissions on the
%windir%\registration directory may experience various problems after you
install the Microsoft Security Bulletin MS05-051 for COM+ and MS DTC
http://support.microsoft.com/kb/909444
Also you can download the DiagWMI from here and some good solutions on the
page:
http://windowsxp.mvps.org/repairwmi.htm.
HTH.
Let us know.
nass
---------
www.nasstec.co.uk
:
Did start/run
msinfo32 /categories +all -loadedmodules
got the event 10010 DCOM error as before.
and these settings were verified correct-
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSInfo
Path value = C:\Program Files\Common Files\Microsoft
Shared\MSInfo\msinfo32.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App
Paths\msinfo32.exe
Default value = C:\Program Files\Common Files\Microsoft
Shared\MSInfo\MSInfo32.exe
Path value = C:\Program Files\Common Files\Microsoft Shared\MSInfo
All looks ok but still won't give information.
:
:
I posted this in general discussion a few days ago, but got no response so I
figure it was the wrong conference. If this isn't the right one either
please let me know because I need to solve this problem.
I am unable to run system information (msinfo32.exe) in my xp pro sp2 set
up. The following error occurs in the system event viewer.
The server {73E709EA-5D93-4B2E-BBB0-99B7938DA9E4} did not register with DCOM
within the required timeout.
How can I fix this?
Thanks
Hi,
Try this instructions here:
http://www.kellys-korner-xp.com/xp_m.htm
HTH.
Let us know.
nass
==
www.nasstec.co.uk