Daughters msn account has been hi-jacked

[Robert]

My 11 year old daughter has been using msn to keep in
touch with friends ( saves on the phone bill) for a couple
of years now, but someone has accessed her account and
changed all the passwords and security question. They have
used it to send 'unsuitable' content to myself and other
contacts she had. Is there any way of getting the password
re-set to let her use it again?

 

[Anna]

If it's been hi-jacked, you're llikely better off to start
a new account. Making sure she changes her password
frequently may also be a good idea to prevent people from
getting into her account. You can also send an email to
(e-mail address removed) and let them know which account has been
hacked into and that they are sending improper messages
from it.

Good Luck

 

[Jonathan Kay [MVP]]

Greetings Robert,

You'll need to contact Passport Services for assistance:
http://register.passport.net/contactus.srf
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

 

[Jonathan Kay [MVP]]

Hi,

(e-mail address removed) will not be able to assist unless it's an @hotmail.com.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com