data1.msi and the search function

[jill]

I have run Windows 2000 Pro on a stand-alone machine for
several years without a glitch. All of a sudden now when I
try to use the search (for a file) command, a message says
to insert the W2K Pro program disk. I do that, it reads it
and then gives a message that the data1.msi file is missing.

Any ideas on how to fix this? Thanks, Jill

 

[Carolyn Napier [MSFT]]

There's not necessarily enough information to figure out the exact problem, but
perhaps we can get some more information that might help in troubleshooting.

The first thing I would check is the Application Event Log to look for various
MsiInstaller events. (start->run, type "eventvwr"). In particular look for
Warnings with event Ids 1001 and 1004. This should hopefully indicate why the
installation attempt is occurring. You might also want to try generating a
verbose log file for the installation attempts. You can do that by setting the
logging policy for the Windows Installer so that log files are generated for
every install transaction in the %temp% folder of the form msiXXXXX.log. More
information on how to do this can be found in the Windows Installer FAQ at <
http://www.microsoft.com/windows2000/community/centers/management/msi_faq.mspx

. I can provide more specifics if necessary as well. Hopefully the application

event log combined with the installation verbose log file will help shed some
light on why you're being requested to provide a CD.

Also, data1.msi was the name of the installation package for Office 2000. Do you
have Office 2000 installed on the machine?

Hope this helps,
-Carolyn Napier
Microsoft Windows Installer Team

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