D Drive Won't Recognize a DVD

[Guest]

When I put a DVD in my D Drive the green light flashes as usual but both My
Computer and my DVD copy software show no disc in Drive D. My E Drive works
fine and plays any DVD (+ or -) that I put in so it can't be a decoder
problem (I have Power DVD installed) can it? Audio CDs play just fine in the
D Drive. Why isn't the D Drive recognizing the DVDs? Help!!!

 

[Cari \(MS-MVP\)]

There are different lasers for CD and DVDs in the drive so it's possible
that either the lens is dirty or the lens has died.

 

[Guest]

My DVD player will play certain DVD's I own but not others. That means it
can't be a problem with the lens, right? But I've never had this problem
before... any suggestions?

 

[Cari \(MS-MVP\)]

Ensure the disks it cannot play are the correct format for the drive Ensure
they are clean - free of dust and fingerprints.