custom template for outlook rule

[gene]

I have a mailbox on my exchange server that gets emails sent to
(e-mail address removed). 4 Users on the network watch the inbox of my support
mailbox from their outlooks by going in to other users folder. Yesterday I
logged in as the support user so setup server side rule in outlook. The
rule says. Any message sent to Support -> Have server reply with a specific
message. Then I created an outlook message template that says "your message
has been received, we will get back to you shortly". I found my template in
C:\Documents and Settings\your username\Application
Data\Microsoft\Template\INBOX008.OFT. I am wondering if I can customize the
template a little bit? I would like to personalize my template by saying

Dear <Sender's Name>, I am not sure if it's possible to extract the vale of
the sender's first and last name from the incomming message, and have
outlook insert it in my message template.



Exchange 2003 SP1

Outllok 2003



Thanks a lot for your help.

 

[Sue Mosher [MVP-Outlook]]

No, that can't be done in a server-side rule. In a client-side rule, it can only be done with VBA code, not simple reply action.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers