custom rules are applied first before junk filter

[ra]

Hi I noticed that a custom rule of mine moving emails from
an additional pop3 acct of mine to another folder seems to
be applied before the junk filter, because any spam sent
to that account ends up in the new folder rather than the
junk mail folder. Also any spam going to the primary inbox
account gets dealt with correctly. So it seems that any
custom rules take precedence before the junk filter.
Anyone else have this problem and if so anyone found a
workaround.

Thanks.

 

[Patricia Cardoza - [MVP Outlook]]

Currently there is no workaround. It is a problem.

--
Patricia Cardoza
Outlook MVP
www.cardozasolutions.com

Author, Special Edition Using Microsoft Outlook 2003
Author, Absolute Beginner's Guide to OneNote 2003

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[r a]

I see thanks for the reply, hopefully they will come up
with some sort of workaround soon, because it kind of
defeats the purpose of both in a way. Although messing
around with it a bit more the only workaround I have
figured out is to manually apply rules after they arrive,
as opposed to having them applied automatically. This then
gives the junk filter prescedence and then manually I just
go in and apply my rules, not a very convinient solution
but the only one I can think of for now.

 

[Sam]

Yes I am having the same problem but the problem is a bit
different than what you discribed.

Actually the custom rules are applied after the Junk
filters and they pull spam back out of the junk mail
folder and place them into the custom folders that you
created.

Let me alaborate. I have several account that query
several POP3 servers. I created coresponding folders for
each acount. I created custom rules do direct emails
comming in from each account to it's coresponding
folder. I also use the junk Email filters (which do a
great job). If you look carefully you will notice that
when a spam Email arives it is sent to the Junk Email
folder and immediatly afterwods it is pulled out of the
junk Email folder by the cutom rule and placed in the
coresponding folder.

I tested it by unchcking all the custom rules so they
won't run automatically. As expected, Junk Email was
sent to the Junk Email folder and all ligitimat Email
ended in my inbox. Then, without emtying my jung Email
folder I ran the rules manually. All the spam was pulled
out the junk Email folder and placed into the
coresponding folders.

I wish there was a way to tell the rules not to run on
the junk email folder.

As an interum solusion you uncheck all the custom rules
so they won't run automatically and get into the habit of
runing the rules manually after you emptied your junk
Email folder.

Sam