Custom form code not firing

[karlman]

I have a couple of users now that when they were given new PCs the
code behind all custom forms stops firing. They are using Outlook 2003
on Windows XP.

I verfied that the form is NOT one-offing because the message class is
still correct.

It does it for any profile on that particular computer regardless of
access level. It does it to my domain admin account as well. But then
works fine on another computer (also Outllok 2003 and XP).

I also have the CheckAdminSettings value set to 1 which is normal in
our organization. However, even without it they were not getting the
normal security prompts when code attempts to run.

Anything I could check?

Thank you!
Karl

 

[Sue Mosher [MVP-Outlook]]

Where is the form published?

FYI, you should never see security prompts for code behind forms in Outlook 2003.

 

[karlman]

Where is the form published?

FYI, you should never see security prompts for code behind forms in Outlook 2003.

--
Sue Mosher, Outlook MVP
   Author of Microsoft Outlook 2007 Programming:
     Jumpstart for Power Users and Administrators
   http://www.outlookcode.com/article.aspx?id=54










- Show quoted text -

The form is published in the Organizational Forms Library.

It has been in use for about 5 years running primarily on machines
with Windows 2000 Pro and Outlook 2000. We recently started replacing
these machines with Windows XP Pro and Outlook 2003 and some have had
this problem. Maybe more since not everyone upgraded uses public
folders.

Thank you!
Karl

 

[Sue Mosher [MVP-Outlook]]

Have you tried the usual troubleshooting techniques, such as clearing the forms cache and creating a new item with the custom form (rather than just opening existing items)?

--
Sue Mosher, Outlook MVP
Author of Microsoft Outlook 2007 Programming:
Jumpstart for Power Users and Administrators
http://www.outlookcode.com/article.aspx?id=54

Where is the form published?

FYI, you should never see security prompts for code behind forms in Outlook 2003.

The form is published in the Organizational Forms Library.

It has been in use for about 5 years running primarily on machines
with Windows 2000 Pro and Outlook 2000. We recently started replacing
these machines with Windows XP Pro and Outlook 2003 and some have had
this problem. Maybe more since not everyone upgraded uses public
folders.

 

[karlman]

Have you tried the usual troubleshooting techniques, such as clearing the forms cache and creating a new item with the custom form (rather than just opening existing items)?

--
Sue Mosher, Outlook MVP
   Author of Microsoft Outlook 2007 Programming:
     Jumpstart for Power Users and Administrators
   http://www.outlookcode.com/article.aspx?id=54






The form is published in the Organizational Forms Library.

It has been in use for about 5 years running primarily on machines
with Windows 2000 Pro and Outlook 2000. We recently started replacing
these machines with Windows XP Pro and Outlook 2003 and some have had
this problem. Maybe more since not everyone upgraded uses public
folders.- Hide quoted text -

- Show quoted text -

Yes. I closed Outlook and deleted the frmcache.dat file and also tried
created a new item. Same effect with the new item. The custom form
opens and looks fine but none of the code runs.

I also have the latest SPs for Outlook and XP.

Thanks

 

[Sue Mosher [MVP-Outlook]]

Does a new form published to the user's Personal Forms library work? Have you checked the design to make sure that the "Send form definition with item" box is not checked? Is the item being created in another person's mailbox? Custom form code won't run there unless you change an OUtlook setting.

--
Sue Mosher, Outlook MVP
Author of Microsoft Outlook 2007 Programming:
Jumpstart for Power Users and Administrators
http://www.outlookcode.com/article.aspx?id=54

Have you tried the usual troubleshooting techniques, such as clearing the forms cache and creating a new item with the custom form (rather than just opening existing items)?

--
Sue Mosher, Outlook MVP
Author of Microsoft Outlook 2007 Programming:
Jumpstart for Power Users and Administrators
http://www.outlookcode.com/article.aspx?id=54






The form is published in the Organizational Forms Library.

It has been in use for about 5 years running primarily on machines
with Windows 2000 Pro and Outlook 2000. We recently started replacing
these machines with Windows XP Pro and Outlook 2003 and some have had
this problem. Maybe more since not everyone upgraded uses public
folders.- Hide quoted text -

- Show quoted text -

Yes. I closed Outlook and deleted the frmcache.dat file and also tried
created a new item. Same effect with the new item. The custom form
opens and looks fine but none of the code runs.

I also have the latest SPs for Outlook and XP.

Thanks

 

[karlman]

Does a new form published to the user's Personal Forms library work? Have you checked the design to make sure that the "Send form definition with item" box is not checked? Is the item being created in another person's mailbox?Custom form code won't run there unless you change an OUtlook setting.

--
Sue Mosher, Outlook MVP
   Author of Microsoft Outlook 2007 Programming:
     Jumpstart for Power Users and Administrators
   http://www.outlookcode.com/article.aspx?id=54

Have you tried the usual troubleshooting techniques, such as clearing the forms cache and creating a new item with the custom form (rather than justopening existing items)?

--
Sue Mosher, Outlook MVP
Author of Microsoft Outlook 2007 Programming:
Jumpstart for Power Users and Administrators
http://www.outlookcode.com/article.aspx?id=54

"karlman" <[email protected]> wrote in messagenews:a606455e-ff76-4dbc-b068-28383ddcdc94@h11g2000prf.googlegroups.com...

On Jan 2, 1:53 pm, "Sue Mosher [MVP-Outlook]" <[email protected]>
wrote:

Where is the form published?
FYI, you should never see security prompts for code behind forms in Outlook 2003.
I have a couple of users now that when they were given new PCs the
code behind all custom forms stops firing. They are using Outlook 2003
on Windows XP.
I verfied that the form is NOT one-offing because the message class is
still correct.
It does it for any profile on that particular computer regardless of
access level. It does it to my domain admin account as well. But then
works fine on another computer (also Outllok 2003 and XP).
I also have the CheckAdminSettings value set to 1 which is normal in
our organization. However, even without it they were not getting the
normal security prompts when code attempts to run.

The form is published in the Organizational Forms Library.

It has been in use for about 5 years running primarily on machines
with Windows 2000 Pro and Outlook 2000. We recently started replacing
these machines with Windows XP Pro and Outlook 2003 and some have had
this problem. Maybe more since not everyone upgraded uses public
folders.- Hide quoted text -

- Show quoted text -

Yes. I closed Outlook and deleted the frmcache.dat file and also tried
created a new item. Same effect with the new item. The custom form
opens and looks fine but none of the code runs.

I also have the latest SPs for Outlook and XP.

Thanks- Hide quoted text -

- Show quoted text -

The 'Send form definition with item' is not checked. This happens with
ALL custom forms. We have half a dozen applications that run in the
public folders and none of them will work on this machine. All of
these are strickly in public folders. There are at least a hundred
other people that are currently using the custom forms with no problem
at all.

I just made sure their computer was up-to-date and also ran a repair
of Office. No effect.

I will have to try the Personal Forms Library. Just copy it there and
it will use that one instead?

Thanks!

 

[Sue Mosher [MVP-Outlook]]

I've very confused now. You said that the form was published in Org Forms, but the problem is with applications in public folders? YOu might want to check the public folder setting described in this article -- http://support.microsoft.com/?id=827311

--
Sue Mosher, Outlook MVP
Author of Microsoft Outlook 2007 Programming:
Jumpstart for Power Users and Administrators
http://www.outlookcode.com/article.aspx?id=54

Does a new form published to the user's Personal Forms library work? Have you checked the design to make sure that the "Send form definition with item" box is not checked? Is the item being created in another person's mailbox? Custom form code won't run there unless you change an OUtlook setting.

--
Sue Mosher, Outlook MVP
Author of Microsoft Outlook 2007 Programming:
Jumpstart for Power Users and Administrators
http://www.outlookcode.com/article.aspx?id=54

Have you tried the usual troubleshooting techniques, such as clearing the forms cache and creating a new item with the custom form (rather than just opening existing items)?

--
Sue Mosher, Outlook MVP
Author of Microsoft Outlook 2007 Programming:
Jumpstart for Power Users and Administrators
http://www.outlookcode.com/article.aspx?id=54

"karlman" <[email protected]> wrote in messagenews:a606455e-ff76-4dbc-b068-28383ddcdc94@h11g2000prf.googlegroups..com...

On Jan 2, 1:53 pm, "Sue Mosher [MVP-Outlook]" <[email protected]>
wrote:

Where is the form published?
FYI, you should never see security prompts for code behind forms in Outlook 2003.
I have a couple of users now that when they were given new PCs the
code behind all custom forms stops firing. They are using Outlook 2003
on Windows XP.
I verfied that the form is NOT one-offing because the message class is
still correct.
It does it for any profile on that particular computer regardless of
access level. It does it to my domain admin account as well. But then
works fine on another computer (also Outllok 2003 and XP).
I also have the CheckAdminSettings value set to 1 which is normal in
our organization. However, even without it they were not getting the
normal security prompts when code attempts to run.

The form is published in the Organizational Forms Library.

It has been in use for about 5 years running primarily on machines
with Windows 2000 Pro and Outlook 2000. We recently started replacing
these machines with Windows XP Pro and Outlook 2003 and some have had
this problem. Maybe more since not everyone upgraded uses public
folders.- Hide quoted text -

- Show quoted text -

Yes. I closed Outlook and deleted the frmcache.dat file and also tried
created a new item. Same effect with the new item. The custom form
opens and looks fine but none of the code runs.

I also have the latest SPs for Outlook and XP.

Thanks- Hide quoted text -

- Show quoted text -

The 'Send form definition with item' is not checked. This happens with
ALL custom forms. We have half a dozen applications that run in the
public folders and none of them will work on this machine. All of
these are strickly in public folders. There are at least a hundred
other people that are currently using the custom forms with no problem
at all.

I just made sure their computer was up-to-date and also ran a repair
of Office. No effect.

I will have to try the Personal Forms Library. Just copy it there and
it will use that one instead?

Thanks!

 

[karlman]

I've very confused now. You said that the form was published in Org Forms,but the problem is with applications in public folders? YOu might want to check the public folder setting described in this article --http://support.microsoft.com/?id=827311

--
Sue Mosher, Outlook MVP
   Author of Microsoft Outlook 2007 Programming:
     Jumpstart for Power Users and Administrators
   http://www.outlookcode.com/article.aspx?id=54

Does a new form published to the user's Personal Forms library work? Have you checked the design to make sure that the "Send form definition with item" box is not checked? Is the item being created in another person's mailbox? Custom form code won't run there unless you change an OUtlook setting.

--
Sue Mosher, Outlook MVP
Author of Microsoft Outlook 2007 Programming:
Jumpstart for Power Users and Administrators
http://www.outlookcode.com/article.aspx?id=54

"karlman" <[email protected]> wrote in messagenews:[email protected]...

On Jan 2, 2:22 pm, "Sue Mosher [MVP-Outlook]" <[email protected]>
wrote:

Have you tried the usual troubleshooting techniques, such as clearing the forms cache and creating a new item with the custom form (rather than just opening existing items)?
--
Sue Mosher, Outlook MVP
Author of Microsoft Outlook 2007 Programming:
Jumpstart for Power Users and Administrators
http://www.outlookcode.com/article.aspx?id=54
On Jan 2, 1:53 pm, "Sue Mosher [MVP-Outlook]" <[email protected]>
wrote:
Where is the form published?
FYI, you should never see security prompts for code behind forms in Outlook 2003.
I have a couple of users now that when they were given new PCs the
code behind all custom forms stops firing. They are using Outlook 2003
on Windows XP.
I verfied that the form is NOT one-offing because the message class is
still correct.
It does it for any profile on that particular computer regardless of
access level. It does it to my domain admin account as well. But then
works fine on another computer (also Outllok 2003 and XP).
I also have the CheckAdminSettings value set to 1 which is normal in
our organization. However, even without it they were not getting the
normal security prompts when code attempts to run.
The form is published in the Organizational Forms Library.
It has been in use for about 5 years running primarily on machines
with Windows 2000 Pro and Outlook 2000. We recently started replacing
these machines with Windows XP Pro and Outlook 2003 and some have had
this problem. Maybe more since not everyone upgraded uses public
folders.- Hide quoted text -
- Show quoted text -

Yes. I closed Outlook and deleted the frmcache.dat file and also tried
created a new item. Same effect with the new item. The custom form
opens and looks fine but none of the code runs.

I also have the latest SPs for Outlook and XP.

Thanks- Hide quoted text -

- Show quoted text -

The 'Send form definition with item' is not checked. This happens with
ALL custom forms. We have half a dozen applications that run in the
public folders and none of them will work on this machine. All of
these are strickly in public folders. There are at least a hundred
other people that are currently using the custom forms with no problem
at all.

I just made sure their computer was up-to-date and also ran a repair
of Office. No effect.

I will have to try the Personal Forms Library. Just copy it there and
it will use that one instead?

Thanks!- Hide quoted text -

- Show quoted text -

Sorry, we treat these like an application. They are Outlook custom
forms (Published in the Org Form Library) that are used within
specific public folders. I will check out the link. Thanks!

Karl

 

[karlman]

I've very confused now. You said that the form was published in Org Forms,but the problem is with applications in public folders? YOu might want to check the public folder setting described in this article --http://support.microsoft.com/?id=827311

--
Sue Mosher, Outlook MVP
   Author of Microsoft Outlook 2007 Programming:
     Jumpstart for Power Users and Administrators
   http://www.outlookcode.com/article.aspx?id=54

Does a new form published to the user's Personal Forms library work? Have you checked the design to make sure that the "Send form definition with item" box is not checked? Is the item being created in another person's mailbox? Custom form code won't run there unless you change an OUtlook setting.

--
Sue Mosher, Outlook MVP
Author of Microsoft Outlook 2007 Programming:
Jumpstart for Power Users and Administrators
http://www.outlookcode.com/article.aspx?id=54

"karlman" <[email protected]> wrote in messagenews:[email protected]...

On Jan 2, 2:22 pm, "Sue Mosher [MVP-Outlook]" <[email protected]>
wrote:

Have you tried the usual troubleshooting techniques, such as clearing the forms cache and creating a new item with the custom form (rather than just opening existing items)?
--
Sue Mosher, Outlook MVP
Author of Microsoft Outlook 2007 Programming:
Jumpstart for Power Users and Administrators
http://www.outlookcode.com/article.aspx?id=54
On Jan 2, 1:53 pm, "Sue Mosher [MVP-Outlook]" <[email protected]>
wrote:
Where is the form published?
FYI, you should never see security prompts for code behind forms in Outlook 2003.
I have a couple of users now that when they were given new PCs the
code behind all custom forms stops firing. They are using Outlook 2003
on Windows XP.
I verfied that the form is NOT one-offing because the message class is
still correct.
It does it for any profile on that particular computer regardless of
access level. It does it to my domain admin account as well. But then
works fine on another computer (also Outllok 2003 and XP).
I also have the CheckAdminSettings value set to 1 which is normal in
our organization. However, even without it they were not getting the
normal security prompts when code attempts to run.
The form is published in the Organizational Forms Library.
It has been in use for about 5 years running primarily on machines
with Windows 2000 Pro and Outlook 2000. We recently started replacing
these machines with Windows XP Pro and Outlook 2003 and some have had
this problem. Maybe more since not everyone upgraded uses public
folders.- Hide quoted text -
- Show quoted text -

Yes. I closed Outlook and deleted the frmcache.dat file and also tried
created a new item. Same effect with the new item. The custom form
opens and looks fine but none of the code runs.

I also have the latest SPs for Outlook and XP.

Thanks- Hide quoted text -

- Show quoted text -

The 'Send form definition with item' is not checked. This happens with
ALL custom forms. We have half a dozen applications that run in the
public folders and none of them will work on this machine. All of
these are strickly in public folders. There are at least a hundred
other people that are currently using the custom forms with no problem
at all.

I just made sure their computer was up-to-date and also ran a repair
of Office. No effect.

I will have to try the Personal Forms Library. Just copy it there and
it will use that one instead?

Thanks!- Hide quoted text -

- Show quoted text -

THAT WAS IT!! Didn't notice those checkboxes before. So simple...

Thank you very much!!

Karl

 

[Richard Gadsden]

I have a couple of users now that when they were given new PCs the
code behind all custom forms stops firing. They are using Outlook 2003
on Windows XP.

I verfied that the form is NOT one-offing because the message class is
still correct.

It does it for any profile on that particular computer regardless of
access level. It does it to my domain admin account as well. But then
works fine on another computer (also Outllok 2003 and XP).

I also have the CheckAdminSettings value set to 1 which is normal in
our organization. However, even without it they were not getting the
normal security prompts when code attempts to run.

Anything I could check?

Make sure that outlvbs.dll is installed in c:\program files\microsoft
office\office11 - I've found that this gets missed in some installations.