Custom fields get blanked

[Guest]

I found the out the cause of this issue.
In OL2000 & OL2002 the limit of outlook item is 32KB and in OL2003 the limit
of outlook item is approx 5MB.
Whenever a user wrote/updated outlook item in OL2003 it get doubles the size
of outlook item (i.e., if a text of size of 2kb inserted into outlook item
the actual size of that OL item goes double (4kb). If the size of that OL
item exceeded than 32KB or more and another or same user opens that OL item
in OL2000 or OL2002 he/she wont be able to see any text in that custom form’s
custom field while the complete text would be shown in OL2003 in the same OL
item.

 

[Sue Mosher [MVP-Outlook]]

Insert text where? In the body of the item? In a custom field?

I've never seen anything to indicate that the maximum size of the item ***excluding body and attachments*** is anything other than 32k.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Guest]

we are maintaining the history in both Body and Custom field as well.

 

[Sue Mosher [MVP-Outlook]]

It's my understanding that the hotfix for Outlook 2003 prevents the item body from becoming unreadable when the non-body portion of the item exceeds 32k. There won't be any similar fix for earlier versions, since they're past their mainstream support cycle.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers