custom dictionary not staying checked as default

[Sharon G]

Hello- I have a user at my facility that can not add words to her custom
dictionary on a specific PC. When she right clicks on the red underlined
word, the "add to dictionary" is grayed out. When I go into her custom
dictionary (CUSTOM.DIC), it is not checked or marked as the default. I
checked her language on it under modify and it is set to All languages.When I
put a check mark into the box for the custom dictionary, exit and then come
back, the default setting/checkmark is gone again.
Is this a word issue or do you think it might be a user permissions
issue specifically to this PC? When this user accesses from a different PC in
our facility, she can add to her custom dictionary.

Thanks!

 

[Beth Melton]

Hello- I have a user at my facility that can not add words to her custom
dictionary on a specific PC. When she right clicks on the red underlined
word, the "add to dictionary" is grayed out. When I go into her custom
dictionary (CUSTOM.DIC), it is not checked or marked as the default. I
checked her language on it under modify and it is set to All
languages.When I
put a check mark into the box for the custom dictionary, exit and then
come
back, the default setting/checkmark is gone again.
Is this a word issue or do you think it might be a user permissions
issue specifically to this PC? When this user accesses from a different PC
in
our facility, she can add to her custom dictionary.

Check the permissions for the folder in which Custom.dic is stored.
Typically a disabled 'Add to Dictionary' command means the folder is set to
Read Only.

--
~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP
https://mvp.support.microsoft.com/profile/Melton
What is a Microsoft MVP? http://mvp.support.microsoft.com/gp/mvpfaqs

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