bob said:
I canot install window updates because the the above is
not installed help please
Go to Start/Run and type services.msc and press OK. Look for the
Cryptographic Service and double click it when found. In the Start Up
section, set it to manual and click the Start button.
Next, open Windows Explorer and navigate to the C:\Windows\System32\Catroot2
folder. Right click the Catroot2 folder and select Delete from the menu.
Try the update website again.