First, thank you for your confirmation of my fears. My jaw is on the desk
trying to accept that Microsoft would overlook such fundamentals of
accounting. I just can't believe they think it wise to release such grossly
under-developed software. If they had an accountant help in the design, they
shouldn't pay them and sue them for sabotage. But I doubt they had an
accountant review the program.
Second, how stupid is it to require information first be entered into the
Accounting customers and then create a BCM account? Don't most people start a
new business prospective relationship making "business contacts" and keeping
notes in their contact management software, BEFORE putting them into the
company accounting records???!! Who does Microsoft have supervising this
stuff? No wonder I can't find how to do basic things, the pitiful programs
don't do real customized note keeping, nor real accounting, they're not even
logical much less intuitive or easy to use!
I am so frustrated that I bought the "Latest & greatest" pitch from
Microsoft again. I tried Outlook 2000 and dumped it for ACT! & Quickbooks. I
thought by now Microsoft had figured out how to offer a good basic CRM
program, but they obviously don't even know the basics. I give them a month
to release an update or I'm going to buy something else. Best thing is I only
installed this stuff on two machines for testing.
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