CPU Usage, XP Pro and Norton Internet Security

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I had to call Norton's tech support because my CPU is constantly running at
100%. My friend suggested that I uninstall it, and sure enought my puter was
back the way it was. I have 1.00 gb or RAM, I know it should perform better.
This is what they told me. After he disabled my background services (none
there)and increased my virtual memory, I ran the program again for him it
still maxed out at 100%. He tells me its a windows based issue "memory
leakage" and that I should contact the manufacturer. I asked, why is it only
when I have 2006 Internet Security installed. He said that 2006 needs a
minimum of 256mb of RAM to operate :O I said I have one gig, he didnt believe
me, so I had to read to him the truth.

What is memory leakage? And why only with this 2006, I had 2005 no
problems, Is it a windows based issue, this memory leakage?

On another note, can you recommend another internet security? I knew Norton
was a resource hog, but this is too much. Some how I dont believe it has
anything to do with my xp Pro (he suggested that I reformat) And if it was a
memory leakage and someone can tell me how to set it.....wouldn't xp's
diagnostics pick up the problem?

Please help, with this running, I cant do anything..even surfing the web is
extremely slow.
 
In OneLuv had this to say:

My reply is at the bottom of your sent message:
I had to call Norton's tech support because my CPU is constantly
running at 100%. My friend suggested that I uninstall it, and sure
enought my puter was back the way it was. I have 1.00 gb or RAM, I
know it should perform better. This is what they told me. After he
disabled my background services (none there)and increased my virtual
memory, I ran the program again for him it still maxed out at 100%.
He tells me its a windows based issue "memory leakage" and that I
should contact the manufacturer. I asked, why is it only when I have
2006 Internet Security installed. He said that 2006 needs a minimum
of 256mb of RAM to operate :O I said I have one gig, he didnt believe
me, so I had to read to him the truth.

What is memory leakage? And why only with this 2006, I had 2005 no
problems, Is it a windows based issue, this memory leakage?

On another note, can you recommend another internet security? I knew
Norton was a resource hog, but this is too much. Some how I dont
believe it has anything to do with my xp Pro (he suggested that I
reformat) And if it was a memory leakage and someone can tell me how
to set it.....wouldn't xp's diagnostics pick up the problem?

Please help, with this running, I cant do anything..even surfing the
web is extremely slow.
Click to expand...

A few here:

Malware Cleaners and Repair:
http://kgiii.info/windows/all/general/malwarefix.html

I would think a combination of Kaspersky AntiVirus and AntiHacker or Outpost
Firewall would be fine for you. Just a note - you can get both KAV and
AntiHacker included with System Mechanic from iolo.com which is an excellent
deal in my opinion.

--
Galen - MS MVP - Windows (Shell/User & IE)
http://dts-l.org/
http://kgiii.info/

"At present I am, as you know, fairly busy, but I propose to devote my
declining years to the composition of a textbook which shall focus the
whole art of detection into one volume." - Sherlock Holmes
 
The term 'memory leak' describes a situation where a program has closed without releasing all the memory address space it requested from your computer. As a result, the unreleased or 'leaked' memory is not available to other programs that might otherwise want to use it.

I do not know if it has been conclusively demonstrated that NIS leaks memory. I do know that 'memory leak' is one of those terms thrown around without being fully understood. There are plenty of other reasons why a computer runs slowly.

The 2006 version of any program can be substantially different from the 2005 version of the same program, even if they both look the same. The changes might have been made to the program code in a way that is not apparent to the user. If the programmer wasn't careful, the code changes could leak memory.

Steven
 
That is not a memory leak. A memory leak is when a program allocates and deallocates memory but gets it's sums wrong and doesn't deallocate all the memory it intended to. Then it reallocates more memory. And the cycle goes on. Once a program exits all memory it was using is reclaimed. A memory leak doesn't directly affect CPU usage.

Say a program allocates memory to display the file open dialog. But forgets, fails, or has an error of logic when it deallocates the memory used. So everytime the user uses the file open dialog the memory usage will creep up by a few hundred bytes.

Norton's technical support was talking scat.

--
--------------------------------------------------------------------------------------------------
How to lose a war in Iraq
http://webdiary.com.au/cms/?q=node/1335#comment-48641
=================================================
The term 'memory leak' describes a situation where a program has closed without releasing all the memory address space it requested from your computer. As a result, the unreleased or 'leaked' memory is not available to other programs that might otherwise want to use it.

I do not know if it has been conclusively demonstrated that NIS leaks memory. I do know that 'memory leak' is one of those terms thrown around without being fully understood. There are plenty of other reasons why a computer runs slowly.

The 2006 version of any program can be substantially different from the 2005 version of the same program, even if they both look the same. The changes might have been made to the program code in a way that is not apparent to the user. If the programmer wasn't careful, the code changes could leak memory.

Steven
 
Thank you, all I know is, today I uninstalled the Norton Internet Security.
My programs opened fine, even my system powered down and booted up quicker.
I was able to open about 10 explorer windows, all three im windows, and Paint
Shop Pro. And my resources spiked a couple times to 100% briefly but leveled
out below 35%. When I reinstalled that security garbage, it maxed out at
100% again, and its still there. It was there even when I took my xp down to
just about bare bones, no other processes were running.NOTHING else was open,
and it was still at 100% even after I rebooted. I dont know what to do.
Thanks for explaining it to me, I figured he was trying to get me off the
phone. He said you computer should work fine now..when I said it didn't he
put me on hold and came back with that garbage.
 
Thanks, he claims that 2006 requires 256mb of RAM just to function. When I
told him I had 1 gig..of course I didnt know what i was talkin about. He
still wouldnt accept that it was there program.
 
That's actually what I meant, but you explained it much better - thank you.

Steven

"David Candy" <.> wrote in message That is not a memory leak. A memory leak is when a program allocates and deallocates memory but gets it's sums wrong and doesn't deallocate all the memory it intended to. Then it reallocates more memory. And the cycle goes on. Once a program exits all memory it was using is reclaimed. A memory leak doesn't directly affect CPU usage.

Say a program allocates memory to display the file open dialog. But forgets, fails, or has an error of logic when it deallocates the memory used. So everytime the user uses the file open dialog the memory usage will creep up by a few hundred bytes.

Norton's technical support was talking scat.

--
--------------------------------------------------------------------------------------------------
How to lose a war in Iraq
http://webdiary.com.au/cms/?q=node/1335#comment-48641
=================================================
The term 'memory leak' describes a situation where a program has closed without releasing all the memory address space it requested from your computer. As a result, the unreleased or 'leaked' memory is not available to other programs that might otherwise want to use it.

I do not know if it has been conclusively demonstrated that NIS leaks memory. I do know that 'memory leak' is one of those terms thrown around without being fully understood. There are plenty of other reasons why a computer runs slowly.

The 2006 version of any program can be substantially different from the 2005 version of the same program, even if they both look the same. The changes might have been made to the program code in a way that is not apparent to the user. If the programmer wasn't careful, the code changes could leak memory.

Steven
 
Thanks, I will run everything again but I know its NortonI might just revert
back to 2005 and pay for the liveupdate subscription..and give them back
their 2006. Naw, Imm go with your suggestions. Someone also referred me to
get Avast av.
 
I uninstalled it and everything is grease lighting fast lol. Dunno what the
problem is, I have 2006 on my laptop as well...no problems. I'll have to
find something else, too much of a headache... thanks again
 
In OneLuv had this to say:

My reply is at the bottom of your sent message:
Thanks, I will run everything again but I know its NortonI might just
revert back to 2005 and pay for the liveupdate subscription..and give
them back their 2006. Naw, Imm go with your suggestions. Someone
also referred me to get Avast av.
Click to expand...

If you are going to pay then I STRONGLY support and suggest Kaspersky
AntiVirus and NOD32 in that order. The come bundled with System Mechanic for
a KILLER price at www.iolo.com and no, I haven't any vested interest in
either product except to say that if you buy from them then they, the
company, will likely continue longer (they would anyhow) and I'll likely get
support, service, and software longer.

--
Galen - MS MVP - Windows (Shell/User & IE)
http://dts-l.org/
http://kgiii.info/

"At present I am, as you know, fairly busy, but I propose to devote my
declining years to the composition of a textbook which shall focus the
whole art of detection into one volume." - Sherlock Holmes
 
OneLuv said:
I had to call Norton's tech support because my CPU is constantly running at
100%. My friend suggested that I uninstall it, and sure enought my puter was
back the way it was. I have 1.00 gb or RAM, I know it should perform better.
This is what they told me. After he disabled my background services (none
there)and increased my virtual memory, I ran the program again for him it
still maxed out at 100%. He tells me its a windows based issue "memory
leakage" and that I should contact the manufacturer. I asked, why is it only
when I have 2006 Internet Security installed. He said that 2006 needs a
minimum of 256mb of RAM to operate :O I said I have one gig, he didnt believe
me, so I had to read to him the truth.

What is memory leakage? And why only with this 2006, I had 2005 no
problems, Is it a windows based issue, this memory leakage?

On another note, can you recommend another internet security? I knew Norton
was a resource hog, but this is too much. Some how I dont believe it has
anything to do with my xp Pro (he suggested that I reformat) And if it was a
memory leakage and someone can tell me how to set it.....wouldn't xp's
diagnostics pick up the problem?

Please help, with this running, I cant do anything..even surfing the web is
Click to expand...





I have Norton also, and this worked for my cpu usage problem: Go into
Start>Run and type in %temp% Next, delete as many of the files as
you can in here. (Some might not let you delete them) Thats it. that
worked for me.
 
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