CPU goes to 100% when certain pages start to load

[Brad]

My wife's computer is running the latest version of
Windows XP and has all the critical updates for Windows
and IE. Occasionally when a link is clicked and IE tries
to display a window, the CPU usage by the process
iexplore.exe goes to 100% (as shown in the Task Manager
obtained by Ctrl Alt Delete) and the system hangs. The
data captured to be sent to Microsoft is:

szAppName : iexplore.exe szAppVer : 6.0.2800.1106
szModName : hungapp szModVer : 0.0.0.0 offset :
00000000

Technical Info
C:\DOCUME~1\Frances\LOCALS~1\Temp\WER8B.tmp.dir00
\iexplore.exe.mdmp
C:\DOCUME~1\Frances\LOCALS~1\Temp\WER8B.tmp.dir00
\appcompat.txt

Looking at the "appcompat.txt" I'm wondering if it has
something to do with unexpected fonts in the page to be
displayed. Can anyone help me fix this?

TIA,
Brad

 

[Guest]

Brad,

I can't answere your question but my sister's computer is having the same problem. The computer is updated with all the critical updates.

When she logs onto the internet the cpu usuage goes to 100 percent under IEXPLORE.EXE which bogs down the computer. She also cannot "x" out of a web page and has to use the task manager to close the program

I hope someone has the answer because I have no idea how to fix this problem

----- Brad wrote: ----

My wife's computer is running the latest version of
Windows XP and has all the critical updates for Windows
and IE. Occasionally when a link is clicked and IE tries
to display a window, the CPU usage by the process
iexplore.exe goes to 100% (as shown in the Task Manager
obtained by Ctrl Alt Delete) and the system hangs. The
data captured to be sent to Microsoft is

szAppName : iexplore.exe szAppVer : 6.0.2800.1106
szModName : hungapp szModVer : 0.0.0.0 offset :
00000000

Technical Inf
C:\DOCUME~1\Frances\LOCALS~1\Temp\WER8B.tmp.dir0
\iexplore.exe.mdm
C:\DOCUME~1\Frances\LOCALS~1\Temp\WER8B.tmp.dir0
\appcompat.tx

Looking at the "appcompat.txt" I'm wondering if it has
something to do with unexpected fonts in the page to be
displayed. Can anyone help me fix this

TIA
Bra

 

[GrandTurk]

This all started about less than a week ago, but I am
having exactly same problem as well..

 

[Mark]

Brad,

I found a solution ... Download Mozilla at
www.mozilla.org and make it you default browser.

 

[H Leboeuf]

Try this: Tools > Internet Options > Advanced > Browsing
Uncheck the Enable 3rd party browser extensions

If this clears your problem then find out who the culprit(s) is/are with
these tools.

Let AD-Aware Scan your system for advertising Spyware
http://www.lavasoftusa.com

and:

SpyBot-S&D
http://security.kolla.de/

p.s Reset the 3rd party browser setting.

More: This may be caused by a third-party program (adware, spyware,
parasite).
Get AdAware and SpyBot and run them both. Keep them up to date.
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Additional link:
http://aumha.org/a/quickfix.htm

--

Henri Leboeuf
Web page: http://www.colba.net/~hlebo49/index.htm
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