IEXPLORE.exe.dpmp and accompat.txt

A

Anonymous

When I use Internet Exploer I get the following error
message:

When I do get the this error message, it is always the
same
(Temp\WER38.tmp.dir00\IEXPLORER.EXE.dpmp)
\Temp\WER38.tmp.dir00\appcompat.txt


szAppName : IEXPLORE.EXE szAppVer : 6.0.2800.1106
szModName :
hungapp
szModVer : 0.0.0.0 offset : 00000000


Below is a copy of what I was able to paste
C:\DOCUME~1\Anonymous\LOCALS~1\Temp\WER38.tmp.dir00
\IEXPLORE.EXE.mdmp
C:\DOCUME~1\Anonymous\LOCALS~1\Temp\WER38.tmp.dir00
\appcompat.txt


szAppName : IEXPLORE.EXE szAppVer : 6.0.2800.1106
szModName :
hungapp
szModVer : 0.0.0.0 offset : 00000000


I saw from previous documents from brad to remove
reg2.dll, xm320.dll, and ngsw31.dll, and ngpw34.dll.
However, a Find Files and Folders indicates zero results
of these five files.

What else is there, other than re-installing Windows. I
have all of my critical updates, and most of my
recommended updates, which also has been suggested.


How can I get rid of this error message?

I asked other people how to get rid of this and their
suggestion was to get rid of Windows Media Player. I
checked Add/Remove Programs, and Windows Media Player was
not there. I checked Program Files and it will not delete
Windows Media Player. The only relevant file that came
close in Add\Remove Programs was a hot fix (Critical
Update for Windows Media Player Script Commands
KB828026). However, when I chose to remove it warned me
that other programs may not function.

What is the safest way to remove the error message
associated with accompat.txt and IEXPLORE.exe.dpmp and
hungapp?
 
H

H Leboeuf

Try this: Tools > Internet Options > Advanced > Browsing
Uncheck the Enable 3rd party browser extensions

If this clears your problem then find out who the culprit(s) is/are with
these tools.

Let AD-Aware Scan your system for advertising Spyware
http://www.lavasoftusa.com

and:

SpyBot-S&D
http://security.kolla.de/

p.s Reset the 3rd party browser setting.

More: This may be caused by a third-party program (adware, spyware,
parasite).
Get AdAware and SpyBot and run them both. Keep them up to date.
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Additional link:
http://aumha.org/a/quickfix.htm

You will probably need this removal tool.
More: Complete list by variant with up-to-date information.
http://www.merijn.org/cwschronicles.html
More: Removal tool: http://www.merijn.org/files/cwshredder.zip

Read this: "So how did I get infected in the first place?"
http://forums.net-integration.net/index.php?showtopic=3051
 

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