Couldn't remove Spysheriff

[Jacky Luk]

Hi,
I am using PC Cillin 2005, the software detected there was a spyware called
spysheriff. I tried to remove it with the software. But it says system
volume information is not accessible. Does anyone know how to remove it? I
have Spybot, ad-aware, spyware-doctor (trial version) and spy sweeper
(trial version)
Thanks
Jack

 

[Alias]

Hi,
I am using PC Cillin 2005, the software detected there was a spyware called
spysheriff. I tried to remove it with the software. But it says system
volume information is not accessible. Does anyone know how to remove it? I
have Spybot, ad-aware, spyware-doctor (trial version) and spy sweeper
(trial version)
Thanks
Jack

Did you scan in Safe Mode or Normal Mode? If the latter, try the former.

Alias

 

[Guest]

Hi Jacky,

Try reading this webpage and see if it helps.

Link : http://www.bleepingcomputer.com/forums/topic22402.html

Let me know if that helps ?

Andy W

 

[Guest]

If you cannot access "C:\System Volume Information", at the command line type:


cacls "C:\System Volume Information" /t /e /p BUILTIN\Administrators:F


This should change the ACLs (Access Control Lists) to allow administrators
to access the directory.

/t recursed sub-dirs
/e edits ACLs, not replacing them
/p changes permissions
BUILTIN\Administrators is the group "Administrators"
The :F after stands for "Full Access".