Could not connect to DHCP Server

[schaf]

Hi NG !
I had the following problem, but I could not solve:
A computer with winXp perfessional could not connect to the internet (I
even could not start the task manager). When I started the internet
explorer a information side of ZoneAlarm Pro (3.5.166) noticed me, that
zoneAlarm has disconnected the network because of an external hack
attack (0r something like that).

So I downloaded adaware to check what's going on. Adaware detected the
alexa worm, which I have deleted. After that I could start the task
manager, but I could not connect the internet.
By trying to renew the IPConfig (ipconfig /renew) i got the message
"DHCP Server could not be connected" so I got a private class B IP
address (169.....).

What's wrong ? Do you have a hint for me ?
Thanks

 

[Richard G. Harper]

Start here:

http://rgharper.mvps.org/cleanit.htm

Once you're sure the system is clean, you probably need to use LSP-Fix to
repair damage to the network stack:

http://cexx.org/lspfix.htm

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm

 

[AJR]

You did deactivate Zone Alarm?

 

[Jim]

Hi NG !
I had the following problem, but I could not solve:
A computer with winXp perfessional could not connect to the internet (I
even could not start the task manager). When I started the internet
explorer a information side of ZoneAlarm Pro (3.5.166) noticed me, that
zoneAlarm has disconnected the network because of an external hack
attack (0r something like that).

So I downloaded adaware to check what's going on. Adaware detected the
alexa worm, which I have deleted. After that I could start the task
manager, but I could not connect the internet.
By trying to renew the IPConfig (ipconfig /renew) i got the message
"DHCP Server could not be connected" so I got a private class B IP
address (169.....).

What's wrong ? Do you have a hint for me ?
Thanks

Have you setup ZA to allow access to the DHCP server? You need to add the
server to the trusted zone if it is not on your lan.
Jim

 

[schaf]

Hi All

Thanks for hints. I will check it next time I visit this friend.