Corrupted Word application

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Guest

I believe my Word software has become corrupted. Everytime I open Word, a document that I scanned previously appears. Should I delete Word and reinstall? When I try to create labels and do a merge, this document pops up. Any suggestions?

Thanks.
 
Suggestion -- Repost your query in an appropriate MS Office News Group.

Dave



| I believe my Word software has become corrupted. Everytime I open Word, a document that I
scanned previously appears. Should I delete Word and reinstall? When I try to create
labels and do a merge, this document pops up. Any suggestions?
|
| Thanks.
 
Greetings --

You've somehow managed to over-write Word's Normal.DOT template
with one of your own documents. Click Start > Search and do a search
for "Normal.dot." When you find the copy of the template that's
stored within your user profile, rename it to something like
"myfile.doc." The next time you open Word, a new template (that
stores your default margins and paragraph formats) will be created.

There are Word macro viruses that can cause this to happen. Do
you have a decent antivirus application installed, and do you keep its
definition files up-to-date?


Bruce Chambers

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Yvonne said:
I believe my Word software has become corrupted. Everytime I open
Word, a document that I scanned previously appears. Should I delete
Word and reinstall? When I try to create labels and do a merge, this
document pops up. Any suggestions?
 
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