Corrupted .mbx Inbox file? Reported Error (0x80042110) Article: 29

[Guest]

Started receiving the following error in Outlook:

Task 'pop.att.yahoo.com - Receiving' reported error (0x80042110) : 'Your
POP3 server is providing inconsistent information. The number of messages
returned by the STAT command does not match the number of items returned by
the UIDL or LIST commands. Contact your POP3 or Internet services provider.'

Article 299496 seems to describe the problem (corrupted inbox) and a
solution, but... Article says to find "Inbox.mbx or Inbox.dbx." I do not
have either of these files - my mail seems to reside in the file,
C:/windows/Outlook.pst.

Also, article doesn't tell (after I've changed the file name) to get back my
data/mail???

Thanks!!!!!!!!

 

[Diane Poremsky]

dbx is for outlook express, not outlook.

change the file name to something that ends in .pst and open it using file,
open...

 

[Guest]

Diane, thank you, but perhaps I wasn't clear. I already HAVE a .pst file.
It was the MSFT fix article (299496) that said to look for a .dbx file. So
may question still is, how do I fit my problem (see error code)? As the
article suggests, do I rename the .pst file (Outlook.old) then restart
Outlook? And, then, how do I get my data back from Outlook.old? Do I simple
inport the data from the .old into the new .pst file???

Perhaps there's a fix article for Outlook (not Express)?

Thanks !!!

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

dbx is for outlook express, not outlook.

change the file name to something that ends in .pst and open it using file,
open...

Started receiving the following error in Outlook:

Task 'pop.att.yahoo.com - Receiving' reported error (0x80042110) : 'Your
POP3 server is providing inconsistent information. The number of messages
returned by the STAT command does not match the number of items returned
by the UIDL or LIST commands. Contact your POP3 or Internet services
provider.'

Article 299496 seems to describe the problem (corrupted inbox) and a
solution, but... Article says to find "Inbox.mbx or Inbox.dbx." I do not
have either of these files - my mail seems to reside in the file,
C:/windows/Outlook.pst.

Also, article doesn't tell (after I've changed the file name) to get back
my data/mail???

Thanks!!!!!!!!