Corrupt files in download -- can't install AV software

A

A-non-i-moose

This may not be the correct newsgroup to ask this question but I'm at the
end of my rope and don't know what else to do.

WinXP Home SP3.

Running McAfee. A couple of weeks ago, each time McAfee tried to update
itself, it seemed to download updates but then I got an error message
telling me to reinstall McAfee anti-virus. When I tried, I got an error --
file is corrupt.

I bought a new McAfee, removed the old one, installed the new, same thing.

REmoved McAfee, installed Norton 2009. Installed fine but when it updated,
it downloaded 12 updates. Nine of the 12 installed, 3 failed. Spent two
hours online with Norton tech support, could not fix it. When they tried to
download files to my computer, each of them was corrupt.

I removed Norton.

Downloaded free AVI (or whatever it is) Download went okay but when I tried
to install it got to 57 percent and gave me the file is corrupt error. I
tried three more times to download it, same story. Twice I downloaded to my
desktop and installed from the desktop -- 57 percent, corrupt file, stopped.
Twice I tried to run it from the download, download completed then I got an
error "Windows has found a problem with this file" and it dumped.

Meanwhile, over the past few days I have downloaded and installed other
files without a problem -- updates to my astronomy program; FileZilla (a
free FTP program); Microsoft Word 2007; and a couple of others.

Seems as though I get the corrupt file error only when I download updates to
McAfee or Norton, or, download the free AV software.

Anyone have any suggestions?

Right now, I'm running McAfee but it's not updated.
 
K

Kayman

This may not be the correct newsgroup to ask this question but I'm at the
end of my rope and don't know what else to do.

WinXP Home SP3.

Running McAfee. A couple of weeks ago, each time McAfee tried to update
itself, it seemed to download updates but then I got an error message
telling me to reinstall McAfee anti-virus. When I tried, I got an error --
file is corrupt.

I bought a new McAfee, removed the old one, installed the new, same thing.

REmoved McAfee, installed Norton 2009. Installed fine but when it updated,
it downloaded 12 updates. Nine of the 12 installed, 3 failed. Spent two
hours online with Norton tech support, could not fix it. When they tried to
download files to my computer, each of them was corrupt.

I removed Norton.

Downloaded free AVI (or whatever it is) Download went okay but when I tried
to install it got to 57 percent and gave me the file is corrupt error. I
tried three more times to download it, same story. Twice I downloaded to my
desktop and installed from the desktop -- 57 percent, corrupt file, stopped.
Twice I tried to run it from the download, download completed then I got an
error "Windows has found a problem with this file" and it dumped.

Meanwhile, over the past few days I have downloaded and installed other
files without a problem -- updates to my astronomy program; FileZilla (a
free FTP program); Microsoft Word 2007; and a couple of others.

Seems as though I get the corrupt file error only when I download updates to
McAfee or Norton, or, download the free AV software.

Anyone have any suggestions?

A number of experts agree that the *retail* AV version of McAfee, Norton
and Trend Micro has become cumbersome and bloated for the average user.

The major criticisms are related to stability and footprint, the most
common problem being slow-downs because of the massive system resources the
AV apps. hog. There are products on the market with equal or better test
results, consuming less resources at a lower price (even free ones).

Download and run the Proprietary Removal Tools and try to get a refund:

The Norton Removal Tool uninstalls all Norton 2008/2007/2006/2005/2004/2003
products and Norton 360 from your computer.
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

McAfee Consumer Products Removal Tool three-step fix
http://service.mcafee.com/FAQDocument.aspx?lc=1033&id=TS100507
Direct:
http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

Check if your os is free from any malware:
1.Clear the (IE) temporary Internet files and the history cache.
Click 'Start' and then click 'Run'... then type (or copy/paste)
"inetcpl.cpl" (w/out quotation marks) into the box, then click the 'OK'
button.
In Internet Properties panel 'General' tab, under 'Browsing history', click
'Delete...'button, in 'Delete Browsing History' panel, click the 'Delete
all...' button then place a checkmark into the box beside 'Also delete
files and settings stored by add-ons', Click 'Yes' and exit the Internet
Properties panel by clicking the 'OK' button.

2.Clean HDD
Click 'Start' and then click 'Run...' then type (or copy/paste) "cleanmgr"
(w/out quotation marks into the box, then click the 'OK' button. Select
your drive
(presumably WinXP (C:) and click OK.

3.Download/execute:
Malwarebytes© Corporation - Anti-Malware
http://www.malwarebytes.org/mbam/program/mbam-setup.exe
--and--
SuperAntispyware - Free
http://www.superantispyware.com/downloadfile.html?productid=SUPERANTISPYWAREFREE

(Keep the both programs [on-demand scanners] installed and use as 'second
opinion' scanner)

4.Download and execute HiJack This! (HJT)
http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis

Please, do not post HJT logs to this newsgroup.
Fora where you can get expert advice for HiJack This! (HJT) logs.

http://www.thespykiller.co.uk/index.php?board=3.0
http://www.spywarewarrior.com/viewforum.php?f=5
http://forums.tomcoyote.org/index.php?showforum=27
http://www.bleepingcomputer.com/forums/forum22.html
http://www.malwarebytes.org/forums/index.php?showforum=7
http://www.5starsupport.com/ipboard/index.php?showforum=18
http://www.theeldergeek.com/forum/index.php?s=2e9ea4e19d3289dd877ab75a8220bff6&showforum=29

NOTE:
Registration is required in any of the above mentioned fora before posting
a HJT log and read the 'stickies' (instructions/guidelines) for the
respective HJT forum.

Good quality (free) AV 'real-time' alternative:
Avira AntiVir® Personal - FREE Antivirus
http://www.free-av.com/
(The free version won't scan your emails.)
Why You Don't Need Your Anti-Virus Program to Scan Your E-Mail
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
Ensure your e-mail program is configured to display e-mail messages in
'Plain Text' only.
You may wish to consider removing the 'AntiVir Nagscreen'
http://www.elitekiller.com/files/disable_antivir_nag.htm

Routinely practice Safe-Hex.
http://www.claymania.com/safe-hex.html
Hundreds Click on 'Click Here to Get Infected' Ad
http://www.eweek.com/article2/0,1895,2132447,00.asp

Good luck :)
 
A

A-non-i-moose

Kayman said:
This may not be the correct newsgroup to ask this question but I'm at the
end of my rope and don't know what else to do.

WinXP Home SP3.

Running McAfee. A couple of weeks ago, each time McAfee tried to update
itself, it seemed to download updates but then I got an error message
telling me to reinstall McAfee anti-virus. When I tried, I got an
error --
file is corrupt.

I bought a new McAfee, removed the old one, installed the new, same
thing.

REmoved McAfee, installed Norton 2009. Installed fine but when it
updated,
it downloaded 12 updates. Nine of the 12 installed, 3 failed. Spent two
hours online with Norton tech support, could not fix it. When they tried
to
download files to my computer, each of them was corrupt.

I removed Norton.

Downloaded free AVI (or whatever it is) Download went okay but when I
tried
to install it got to 57 percent and gave me the file is corrupt error. I
tried three more times to download it, same story. Twice I downloaded to
my
desktop and installed from the desktop -- 57 percent, corrupt file,
stopped.
Twice I tried to run it from the download, download completed then I got
an
error "Windows has found a problem with this file" and it dumped.

Meanwhile, over the past few days I have downloaded and installed other
files without a problem -- updates to my astronomy program; FileZilla (a
free FTP program); Microsoft Word 2007; and a couple of others.

Seems as though I get the corrupt file error only when I download updates
to
McAfee or Norton, or, download the free AV software.

Anyone have any suggestions?

A number of experts agree that the *retail* AV version of McAfee, Norton
and Trend Micro has become cumbersome and bloated for the average user.

The major criticisms are related to stability and footprint, the most
common problem being slow-downs because of the massive system resources
the
AV apps. hog. There are products on the market with equal or better test
results, consuming less resources at a lower price (even free ones).

Download and run the Proprietary Removal Tools and try to get a refund:

The Norton Removal Tool uninstalls all Norton
2008/2007/2006/2005/2004/2003
products and Norton 360 from your computer.
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

McAfee Consumer Products Removal Tool three-step fix
http://service.mcafee.com/FAQDocument.aspx?lc=1033&id=TS100507
Direct:
http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

Check if your os is free from any malware:
1.Clear the (IE) temporary Internet files and the history cache.
Click 'Start' and then click 'Run'... then type (or copy/paste)
"inetcpl.cpl" (w/out quotation marks) into the box, then click the 'OK'
button.
In Internet Properties panel 'General' tab, under 'Browsing history',
click
'Delete...'button, in 'Delete Browsing History' panel, click the 'Delete
all...' button then place a checkmark into the box beside 'Also delete
files and settings stored by add-ons', Click 'Yes' and exit the Internet
Properties panel by clicking the 'OK' button.

2.Clean HDD
Click 'Start' and then click 'Run...' then type (or copy/paste) "cleanmgr"
(w/out quotation marks into the box, then click the 'OK' button. Select
your drive
(presumably WinXP (C:) and click OK.

3.Download/execute:
Malwarebytes© Corporation - Anti-Malware
http://www.malwarebytes.org/mbam/program/mbam-setup.exe
--and--
SuperAntispyware - Free
http://www.superantispyware.com/downloadfile.html?productid=SUPERANTISPYWAREFREE

(Keep the both programs [on-demand scanners] installed and use as 'second
opinion' scanner)

4.Download and execute HiJack This! (HJT)
http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis

Please, do not post HJT logs to this newsgroup.
Fora where you can get expert advice for HiJack This! (HJT) logs.

http://www.thespykiller.co.uk/index.php?board=3.0
http://www.spywarewarrior.com/viewforum.php?f=5
http://forums.tomcoyote.org/index.php?showforum=27
http://www.bleepingcomputer.com/forums/forum22.html
http://www.malwarebytes.org/forums/index.php?showforum=7
http://www.5starsupport.com/ipboard/index.php?showforum=18
http://www.theeldergeek.com/forum/index.php?s=2e9ea4e19d3289dd877ab75a8220bff6&showforum=29

NOTE:
Registration is required in any of the above mentioned fora before posting
a HJT log and read the 'stickies' (instructions/guidelines) for the
respective HJT forum.

Good quality (free) AV 'real-time' alternative:
Avira AntiVir® Personal - FREE Antivirus
http://www.free-av.com/
(The free version won't scan your emails.)
Why You Don't Need Your Anti-Virus Program to Scan Your E-Mail
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
Ensure your e-mail program is configured to display e-mail messages in
'Plain Text' only.
You may wish to consider removing the 'AntiVir Nagscreen'
http://www.elitekiller.com/files/disable_antivir_nag.htm

Routinely practice Safe-Hex.
http://www.claymania.com/safe-hex.html
Hundreds Click on 'Click Here to Get Infected' Ad
http://www.eweek.com/article2/0,1895,2132447,00.asp

Good luck :)

Thanks.

This will be my project for the weekend.

Meanwhile -- I have McAfee installed and it seems to be behaving itself.

HOWEVER -- when it automatically updates, I get a message saying "Update
failed, reinstall McAfee Internet Security Suite." But -- when I open the
McAfee application, is shows that it's operating normally -- no red flags,
no warnings, nothing amiss.
 
T

The Real Truth MVP

Use my Remove-it software, it will remove that malware from your system.
Choose yes for all options when prompted. Download it here
http://pcbutts1.com/downloads/tools/tools.htm When done try to install your
antivirus again from a fresh downloaded file.


--
The Real Truth http://pcbutts1-therealtruth.blogspot.com/
*WARNING* Do NOT follow any advice given by the people listed below.
They do NOT have the expertise or knowledge to fix your issue. Do not waste
your time.
David H Lipman, Malke, PA Bear, Beauregard T. Shagnasty, Leythos.




A-non-i-moose said:
Kayman said:
This may not be the correct newsgroup to ask this question but I'm at
the
end of my rope and don't know what else to do.

WinXP Home SP3.

Running McAfee. A couple of weeks ago, each time McAfee tried to update
itself, it seemed to download updates but then I got an error message
telling me to reinstall McAfee anti-virus. When I tried, I got an
error --
file is corrupt.

I bought a new McAfee, removed the old one, installed the new, same
thing.

REmoved McAfee, installed Norton 2009. Installed fine but when it
updated,
it downloaded 12 updates. Nine of the 12 installed, 3 failed. Spent
two
hours online with Norton tech support, could not fix it. When they
tried to
download files to my computer, each of them was corrupt.

I removed Norton.

Downloaded free AVI (or whatever it is) Download went okay but when I
tried
to install it got to 57 percent and gave me the file is corrupt error.
I
tried three more times to download it, same story. Twice I downloaded
to my
desktop and installed from the desktop -- 57 percent, corrupt file,
stopped.
Twice I tried to run it from the download, download completed then I got
an
error "Windows has found a problem with this file" and it dumped.

Meanwhile, over the past few days I have downloaded and installed other
files without a problem -- updates to my astronomy program; FileZilla (a
free FTP program); Microsoft Word 2007; and a couple of others.

Seems as though I get the corrupt file error only when I download
updates to
McAfee or Norton, or, download the free AV software.

Anyone have any suggestions?

A number of experts agree that the *retail* AV version of McAfee, Norton
and Trend Micro has become cumbersome and bloated for the average user.

The major criticisms are related to stability and footprint, the most
common problem being slow-downs because of the massive system resources
the
AV apps. hog. There are products on the market with equal or better test
results, consuming less resources at a lower price (even free ones).

Download and run the Proprietary Removal Tools and try to get a refund:

The Norton Removal Tool uninstalls all Norton
2008/2007/2006/2005/2004/2003
products and Norton 360 from your computer.
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

McAfee Consumer Products Removal Tool three-step fix
http://service.mcafee.com/FAQDocument.aspx?lc=1033&id=TS100507
Direct:
http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

Check if your os is free from any malware:
1.Clear the (IE) temporary Internet files and the history cache.
Click 'Start' and then click 'Run'... then type (or copy/paste)
"inetcpl.cpl" (w/out quotation marks) into the box, then click the 'OK'
button.
In Internet Properties panel 'General' tab, under 'Browsing history',
click
'Delete...'button, in 'Delete Browsing History' panel, click the 'Delete
all...' button then place a checkmark into the box beside 'Also delete
files and settings stored by add-ons', Click 'Yes' and exit the Internet
Properties panel by clicking the 'OK' button.

2.Clean HDD
Click 'Start' and then click 'Run...' then type (or copy/paste)
"cleanmgr"
(w/out quotation marks into the box, then click the 'OK' button. Select
your drive
(presumably WinXP (C:) and click OK.

3.Download/execute:
Malwarebytes© Corporation - Anti-Malware
http://www.malwarebytes.org/mbam/program/mbam-setup.exe
--and--
SuperAntispyware - Free
http://www.superantispyware.com/downloadfile.html?productid=SUPERANTISPYWAREFREE

(Keep the both programs [on-demand scanners] installed and use as 'second
opinion' scanner)

4.Download and execute HiJack This! (HJT)
http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis

Please, do not post HJT logs to this newsgroup.
Fora where you can get expert advice for HiJack This! (HJT) logs.

http://www.thespykiller.co.uk/index.php?board=3.0
http://www.spywarewarrior.com/viewforum.php?f=5
http://forums.tomcoyote.org/index.php?showforum=27
http://www.bleepingcomputer.com/forums/forum22.html
http://www.malwarebytes.org/forums/index.php?showforum=7
http://www.5starsupport.com/ipboard/index.php?showforum=18
http://www.theeldergeek.com/forum/index.php?s=2e9ea4e19d3289dd877ab75a8220bff6&showforum=29

NOTE:
Registration is required in any of the above mentioned fora before
posting
a HJT log and read the 'stickies' (instructions/guidelines) for the
respective HJT forum.

Good quality (free) AV 'real-time' alternative:
Avira AntiVir® Personal - FREE Antivirus
http://www.free-av.com/
(The free version won't scan your emails.)
Why You Don't Need Your Anti-Virus Program to Scan Your E-Mail
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
Ensure your e-mail program is configured to display e-mail messages in
'Plain Text' only.
You may wish to consider removing the 'AntiVir Nagscreen'
http://www.elitekiller.com/files/disable_antivir_nag.htm

Routinely practice Safe-Hex.
http://www.claymania.com/safe-hex.html
Hundreds Click on 'Click Here to Get Infected' Ad
http://www.eweek.com/article2/0,1895,2132447,00.asp

Good luck :)

Thanks.

This will be my project for the weekend.

Meanwhile -- I have McAfee installed and it seems to be behaving itself.

HOWEVER -- when it automatically updates, I get a message saying "Update
failed, reinstall McAfee Internet Security Suite." But -- when I open the
McAfee application, is shows that it's operating normally -- no red flags,
no warnings, nothing amiss.
 
B

Buffalo

A-non-i-moose said:
Thanks.

This will be my project for the weekend.

Meanwhile -- I have McAfee installed and it seems to be behaving
itself.

HOWEVER -- when it automatically updates, I get a message saying
"Update failed, reinstall McAfee Internet Security Suite." But --
when I open the McAfee application, is shows that it's operating
normally -- no red flags, no warnings, nothing amiss.

Dl, install, update and then run Malwarebytes AntiMalware (MBAM for short).
It is free and very powerful. Before running it, empty your temp files, TIF
files, Cookies, and Recycle Bin to make it faster and find less tracking
cookies.

Very easy and quick to do, although the scan does take some time.

Another great free program that compliments MBAM is SuperAntiSpyware (SAS
for short).
Follow the same procedure as above.

Only have one at a time running.

Please report back with results if you try the above program(s).
Thanks,
Buffalo
 
B

Buffalo

The said:
Use my Remove-it software, it will remove that malware from your
system. Choose yes for all options when prompted. Download it here
http://pcbutts1.com/downloads/tools/tools.htm When done try to
install your antivirus again from a fresh downloaded file.
I have yet to read one post in this ng where someone actually said your
program worked for them. Why is that?
However, I have read many post advising against using 'your' software (many
say it is pirated from others) and that it blocks certain good sites by
putting entries into the Host file.
Buffalo
PS: It is possible that someone, besides you, complimented 'your, program in
this or the Alt.Privacy.Spyware ng, but I haven't seen it.
 
T

The Real Truth MVP

Perhaps you are looking in the wrong spot. In fact there was a post made
today in Microsoft.public.windowsxp.help_and_support stating just that. You
know as well as I do that most don't posts follow ups when things work. But
they do if it does not work. Have you seen any posts where people say it did
not work? or it screwed up their computer? For the ones who do reply they
reply to me in email or to my blog
http://pcbutts1-therealtruth.blogspot.com/. As to what you do read about me
did you notice it's from the same people all the time. Why is my hosts file
held to a different standard then that of the MVPS hosts file which blocks
my site? at lease I tell you what my host file does and what it blocks
before you install and I give you the option to say no. That more that you
say about the other which tells you nothing. 80% of my program is a batch
file you can check it out yourself. If it was harmful there would be posts
stating that and how from people other then the trolls that don't like me.



--
The Real Truth http://pcbutts1-therealtruth.blogspot.com/
*WARNING* Do NOT follow any advice given by the people listed below.
They do NOT have the expertise or knowledge to fix your issue. Do not waste
your time.
David H Lipman, Malke, PA Bear, Beauregard T. Shagnasty, Leythos.
 
L

Leythos

*WARNING* Do NOT follow any advice given by the people listed below.
They do NOT have the expertise or knowledge to fix your issue. Do not waste
your time.
David H Lipman, Malke, PA Bear, Beauregard T. Shagnasty, Leythos.

Chris, Stalking on the internet is a crime, you are warned that you will
be reported to your providers if you continue.

Learn more about Butt's lack of ethics and obsessions in the links
below.

--
Leythos - (e-mail address removed) (remove 999 to email me)
Public Service Warning: Learn about PCButts before you trust:
http://www.velocityreviews.com/forums/t513604-author-of-removeit.html
http://www.google.com/search?hl=en&q=pcbutts1+thief
http://tinyurl.com/4rruwd
 
L

Leythos

Perhaps you are looking in the wrong spot. In fact there was a post made
today in Microsoft.public.windowsxp.help_and_support stating just that.

Many supporting posts in the past were proven to be socks/nyms from
Butts himself - he didn't know much about headers back then and often
made slip-ups posting from the same IP under multiple socks supporting
his product.
*WARNING* Do NOT follow any advice given by the people listed below.
They do NOT have the expertise or knowledge to fix your issue. Do not waste
your time.
David H Lipman, Malke, PA Bear, Beauregard T. Shagnasty, Leythos.

Chris, Stalking on the internet is a crime, you are warned that you will
be reported to your providers if you continue.

Learn more about Butt's lack of ethics and obsessions in the links
below.

--
Leythos - (e-mail address removed) (remove 999 to email me)
Public Service Warning: Learn about PCButts before you trust:
http://www.velocityreviews.com/forums/t513604-author-of-removeit.html
http://www.google.com/search?hl=en&q=pcbutts1+thief
http://tinyurl.com/4rruwd
 

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