corrupt file

F

Fred Roven

I am running Windows 2000 Prof SP4

I am installing WebTrends and keep receiving a corrupt file error. I created
a log file which shows:
MSI (c) (5C:78) [12:25:18:484]: Failed to connect to server. Error:
0x80080005
I have looked for an MSI file authored by Webtrends but find nothing
Also tried installing to an empty installer folder. Nothing shows up

Any help appreciated
 
S

Stefan Krueger [MVP]

0x80080005 means Server failed to start. So I guess instalaltion or starting
of a service the package installs is failing. Does a reboot help? Look at
the Services (in control panel) to see if there's a problem. Could be a
missing dependency or a permission problem.

--
Stefan Krueger
Microsoft Windows Installer MVP

Please post your questions in the newsgroup or vist one of these web sites:

Windows Installer FAQ
http://www.msifaq.com - http://www.msifaq.de

InstallSite - Resources for Setup Developers
http://www.installsite.org
http://www.installsite.de (GERMAN)
 
F

Fred Roven

I have deleted error locations that show up in the install log and now
message is:

"The installation source for this product is not available"


Stefan Krueger said:
0x80080005 means Server failed to start. So I guess instalaltion or starting
of a service the package installs is failing. Does a reboot help? Look at
the Services (in control panel) to see if there's a problem. Could be a
missing dependency or a permission problem.

--
Stefan Krueger
Microsoft Windows Installer MVP

Please post your questions in the newsgroup or vist one of these web sites:

Windows Installer FAQ
http://www.msifaq.com - http://www.msifaq.de

InstallSite - Resources for Setup Developers
http://www.installsite.org
http://www.installsite.de (GERMAN)

Fred Roven said:
I am running Windows 2000 Prof SP4

I am installing WebTrends and keep receiving a corrupt file error. I
created
a log file which shows:
MSI (c) (5C:78) [12:25:18:484]: Failed to connect to server. Error:
0x80080005
I have looked for an MSI file authored by Webtrends but find nothing
Also tried installing to an empty installer folder. Nothing shows up

Any help appreciated
 

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