Corrupt file accessed by Outlook

[Ken Ingram]

I can't tell what got corrupted but now whenever Outlook (2000 or 2003)
starts, it eats up 1 gb of RAM before its ready to go (and takes ~10 minutes
to startup). I see the memory being eaten up by watching the memory gauge in
task manager/performance monitor. By looking at the Processes list, I don't
see the memory being associated with any one process (including Outlook).

So far I have:
uninstalled and reinstalled Outlook 2000
uninstalled Outlook 2000 and installed Outlook 2003
reinstalled Windows XP (upgrade ... not a new instanst)
removed all addins including COM addins

Outlook Express works fine. Please ... please .. any suggestions on
isolating the culprit.

Thanks,

Ken

 

[Milly Staples [MVP - Outlook]]

Close Outlook. Find and rename outcmd.dat to .old. (If using Windows 2000
or XP, you will need to enable searching hidden and system folders.)

Once you have done so, reopen Outlook and it should open fine. You will
need to rebuild any custom toolbars or customizations as the file outcmd.dat
controls how the toolbars display. When it becomes corrupted, it will cause
Outlook to hang because it cannot create the toolbars that you expect.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Ken Ingram asked:

| I can't tell what got corrupted but now whenever Outlook (2000 or
| 2003) starts, it eats up 1 gb of RAM before its ready to go (and
| takes ~10 minutes to startup). I see the memory being eaten up by
| watching the memory gauge in task manager/performance monitor. By
| looking at the Processes list, I don't see the memory being
| associated with any one process (including Outlook).
|
| So far I have:
| uninstalled and reinstalled Outlook 2000
| uninstalled Outlook 2000 and installed Outlook 2003
| reinstalled Windows XP (upgrade ... not a new instanst)
| removed all addins including COM addins
|
| Outlook Express works fine. Please ... please .. any suggestions on
| isolating the culprit.
|
| Thanks,
|
| Ken

 

[Ken Ingram]

Thanks Milly!!! That did the trip. I owe you one (if I knew where you were).
I will not soon forget that tip.

Ken

 

[Milly Staples [MVP - Outlook]]

Glad it worked for you. If you are serious about "owing me one", then
donate $5 to your favorite charity and it will be good for your karma and
the charity. Your thanks are enough for me.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Ken Ingram asked:

| Thanks Milly!!! That did the trip. I owe you one (if I knew where you
| were). I will not soon forget that tip.
|
| Ken
|
| "Milly Staples [MVP - Outlook]"
| || Close Outlook. Find and rename outcmd.dat to .old. (If using
|| Windows 2000 or XP, you will need to enable searching hidden and
|| system folders.)
||
|| Once you have done so, reopen Outlook and it should open fine. You
|| will need to rebuild any custom toolbars or customizations as the
|| file outcmd.dat controls how the toolbars display. When it becomes
|| corrupted, it will cause Outlook to hang because it cannot create
|| the toolbars that you expect.
||
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. Due to
|| the (insert latest virus name here) virus, all mail sent to my
|| personal account will be deleted without reading.
||
|| After searching google.groups.com and finding no answer, Ken Ingram
|| asked:
||
||| I can't tell what got corrupted but now whenever Outlook (2000 or
||| 2003) starts, it eats up 1 gb of RAM before its ready to go (and
||| takes ~10 minutes to startup). I see the memory being eaten up by
||| watching the memory gauge in task manager/performance monitor. By
||| looking at the Processes list, I don't see the memory being
||| associated with any one process (including Outlook).
|||
||| So far I have:
||| uninstalled and reinstalled Outlook 2000
||| uninstalled Outlook 2000 and installed Outlook 2003
||| reinstalled Windows XP (upgrade ... not a new instanst)
||| removed all addins including COM addins
|||
||| Outlook Express works fine. Please ... please .. any suggestions on
||| isolating the culprit.
|||
||| Thanks,
|||
||| Ken