copy/paste functionality is disabled on document?

[Dr. Jane]

Recently I tried to copy/paste into another document and all that "copied"
was the message: as long as this page is open, the copy/paste functionality
is disabled. I could not find any info about disabling a copy/paste function.
Help.
Jane

 

[Stefan Blom]

Probably there is a macro intercepting the Paste command. If it happens with
all documents, it is most likely caused by an add-in. See also
http://word.mvps.org/faqs/customization/CheckIfAddinsInstalled.htm and
http://word.mvps.org/FAQs/AppErrors/ProblemsStartingWord.htm.