Copies of Sent Messages Outlook 2007

G

Guest

I am using Outlook 2007 (12.0.4518.1014) MSO (12.0.6017.5000) - not sure if
you need all of this. I have two accounts set up: Personal thru Verizon.net
and Small-Business thru a hosting service.

The "Personal" account works without issue; the Small-Business account
exhibits a curious and slightly annoying behavior.

1/ When I compose an eMail message and send it right away, two copies are
dropped into the Small-Business account's "Sent Items" folder.
The first appearing copy is not BOLD, as if it had been opened and read.
The second copy is BOLD, as if it has not been viewed.

The "Save copies of messages in Sent Items folder" box under [Tools]
[Preferences] [E-mail Options] is checked.

If I un-check this box:
- only one copy of the message appears in the Small-Business account's
"Sent Items" folder;
- but a copy of the message no longer appears in the Personal account's
"Sent Items" folder.
So this is not a good solution.

2/ If I send a message from the Small-Business account that first has been
moved into the “Draft†folder of the Small-Business account, a copy of the
message is placed in the “Sent Items†folder of BOTH accounts.
Just ONE copy is in the “Sent Items†folder of the Small-Business
account, but a copy is ALSO in the Personal account “Sent Items†folder.

3/ If I send from a message from the Small-Business account that first has
been moved into the “Draft†folder of the Personal, TWO copies of the message
are placed in the “Sent Items†folder of the Small-Business account.
Now NO copy is in the “Sent Items†folder of the Personal account “Sent
Items†folder.

How might I set up Outlook 2007 so that only one copy of an eMail message is
copied into the Personal account’s "Sent Items" folder as well as only one
copy of an eMail message being copied into the Small-Business account’s "Sent
Items" folder ?
 
B

Brian Tillman

Leighton said:
I am using Outlook 2007 (12.0.4518.1014) MSO (12.0.6017.5000) - not
sure if you need all of this. I have two accounts set up: Personal
thru Verizon.net and Small-Business thru a hosting service.

The "Personal" account works without issue; the Small-Business account
exhibits a curious and slightly annoying behavior.

1/ When I compose an eMail message and send it right away, two copies
are dropped into the Small-Business account's "Sent Items" folder.
The first appearing copy is not BOLD, as if it had been opened and
read. The second copy is BOLD, as if it has not been viewed.

Sounds like you have a rule making a copy of outgoing messages. This would
produce the symptoms you see. Is that the case? If so, there's a way
around the multiple messages (but not the unread attribute).
 

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