G
Guest
please can someone help. i have run spybot, adware you name ive done it but
still cannot get rid of annoying popups which are from coolwwwsearch. below
is my log of hijackthis. please can someone interpret it and tell me what
ones i need to delete. thank you for your time
Logfile of HijackThis v1.98.2
Scan saved at 18:48:15, on 12/4/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~1\NORTON~3\NPROTECT.EXE
C:\PROGRA~1\NORTON~1\NORTON~3\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\gsicon.exe
C:\WINDOWS\system32\dslagent.exe
C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE
C:\WINDOWS\SM1BG.EXE
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-gb\msnappau.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Yahoo!\Messenger\ypager.exe
C:\Program Files\InterMute\SpySubtract\SpySub.exe
C:\Program Files\Logitech\ImageStudio\LowLight.exe
C:\Program Files\BT Broadband\Help\bin\mpbtn.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\system32\RDSHOST.exe
C:\WINDOWS\system32\sessmgr.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpCtr.exe
C:\Program Files\Messenger\msmsgs.exe
C:\DOCUME~1\rachel\LOCALS~1\Temp\Temporary Directory 3 for
hijackthis.zip\HijackThis.exe
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet
Settings,ProxyOverride = 127.0.0.1
O1 - Hosts: 69.20.16.183 auto.search.msn.com
O1 - Hosts: 69.20.16.183 search.netscape.com
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program
Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-gb\msntb.dll (file missing)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} -
C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_5_0.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} -
C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [GSICONEXE] gsicon.exe
O4 - HKLM\..\Run: [DSLAGENTEXE] dslagent.exe USB
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common
Files\Logitech\QCDriver3\LVCOMS.EXE
O4 - HKLM\..\Run: [LogitechGalleryRepair] C:\Program
Files\Logitech\ImageStudio\ISStart.exe
O4 - HKLM\..\Run: [LogitechImageStudioTray] C:\Program
Files\Logitech\ImageStudio\LogiTray.exe
O4 - HKLM\..\Run: [SM1BG] C:\WINDOWS\SM1BG.EXE
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN
Apps\Updater\01.02.3000.1001\en-gb\msnappau.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe"
-atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common
Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec
Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [Microsoft Update] wuamgrd.exe
O4 - HKCU\..\Run: [Microsoft Update Time] wuam.exe
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop
Messenger\8876480\Program\BackWeb-8876480.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program
Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - Global Startup: BT Broadband Help.lnk = C:\Program Files\BT
Broadband\Help\bin\matcli.exe
O4 - Global Startup: SpySubtract.lnk = C:\Program
Files\InterMute\SpySubtract\SpySub.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program
Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel -
res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program
Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program
Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} -
C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger -
{4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program
Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -
C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} -
C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -
C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -
{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\aklsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\aklsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\aklsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\aklsp.dll
O12 - Plugin for .spop: C:\Program Files\Internet
Explorer\Plugins\NPDocBox.dll
O16 - DPF: Yahoo! Chinese Checkers -
http://download.games.yahoo.com/games/clients/y/cct0_x.cab
O16 - DPF: Yahoo! Dominoes -
http://download.games.yahoo.com/games/clients/y/dot8_x.cab
O16 - DPF: Yahoo! Dots -
http://download.games.yahoo.com/games/clients/y/dtt1_x.cab
O16 - DPF: Yahoo! Fleet -
http://download.games.yahoo.com/games/clients/y/fltt3_x.cab
O16 - DPF: Yahoo! Gin -
http://download.games.yahoo.com/games/clients/y/nt1_x.cab
O16 - DPF: Yahoo! Go -
http://download.games.yahoo.com/games/clients/y/gt2_x.cab
O16 - DPF: Yahoo! Literati -
http://download.games.yahoo.com/games/clients/y/tt3_x.cab
O16 - DPF: Yahoo! Pool 2 -
http://download.games.yahoo.com/games/clients/y/pote_x.cab
O16 - DPF: {15589FA1-C456-11CE-BF01-000000000000} -
http://www.nuker.com/products/swn2004/installers/default/SpyWareNukerInstaller.exe
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus
scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) -
http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst20040510.cab
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) -
http://www.cult3d.com/download/cult.cab
O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) -
https://webresponse.one.microsoft.com/oas/ActiveX/winrep.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility
Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {8EF27A70-DD04-11D6-B7F6-00A0C9CD5F8A} -
http://www.quikshield.com/qshsetup.exe
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) -
http://us.dl1.yimg.com/download.yahoo.com/dl/installs/suite/yautocomplete.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) -
https://www-secure.symantec.com/techsupp/activedata/SymAData.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) -
https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab
O16 - DPF: {F48EAB92-8BCE-4C77-BE98-D10060BD8590} -
http://www.spybouncer.com/downloader/downloader.ocx
O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) -
http://www.gamespot.com/KDX22/download/kdx.cab
O17 -
HKLM\System\CCS\Services\Tcpip\..\{C1E1FFB7-92C6-4F54-AAE7-A3C5B7E069EA}:
NameServer = 194.74.65.87 194.72.9.39
still cannot get rid of annoying popups which are from coolwwwsearch. below
is my log of hijackthis. please can someone interpret it and tell me what
ones i need to delete. thank you for your time
Logfile of HijackThis v1.98.2
Scan saved at 18:48:15, on 12/4/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~1\NORTON~3\NPROTECT.EXE
C:\PROGRA~1\NORTON~1\NORTON~3\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\gsicon.exe
C:\WINDOWS\system32\dslagent.exe
C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE
C:\WINDOWS\SM1BG.EXE
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-gb\msnappau.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Yahoo!\Messenger\ypager.exe
C:\Program Files\InterMute\SpySubtract\SpySub.exe
C:\Program Files\Logitech\ImageStudio\LowLight.exe
C:\Program Files\BT Broadband\Help\bin\mpbtn.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\system32\RDSHOST.exe
C:\WINDOWS\system32\sessmgr.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpCtr.exe
C:\Program Files\Messenger\msmsgs.exe
C:\DOCUME~1\rachel\LOCALS~1\Temp\Temporary Directory 3 for
hijackthis.zip\HijackThis.exe
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet
Settings,ProxyOverride = 127.0.0.1
O1 - Hosts: 69.20.16.183 auto.search.msn.com
O1 - Hosts: 69.20.16.183 search.netscape.com
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program
Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-gb\msntb.dll (file missing)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} -
C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_5_0.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} -
C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [GSICONEXE] gsicon.exe
O4 - HKLM\..\Run: [DSLAGENTEXE] dslagent.exe USB
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common
Files\Logitech\QCDriver3\LVCOMS.EXE
O4 - HKLM\..\Run: [LogitechGalleryRepair] C:\Program
Files\Logitech\ImageStudio\ISStart.exe
O4 - HKLM\..\Run: [LogitechImageStudioTray] C:\Program
Files\Logitech\ImageStudio\LogiTray.exe
O4 - HKLM\..\Run: [SM1BG] C:\WINDOWS\SM1BG.EXE
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN
Apps\Updater\01.02.3000.1001\en-gb\msnappau.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe"
-atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common
Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec
Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [Microsoft Update] wuamgrd.exe
O4 - HKCU\..\Run: [Microsoft Update Time] wuam.exe
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop
Messenger\8876480\Program\BackWeb-8876480.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program
Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - Global Startup: BT Broadband Help.lnk = C:\Program Files\BT
Broadband\Help\bin\matcli.exe
O4 - Global Startup: SpySubtract.lnk = C:\Program
Files\InterMute\SpySubtract\SpySub.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program
Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel -
res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program
Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program
Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} -
C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger -
{4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program
Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -
C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} -
C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -
C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -
{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\aklsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\aklsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\aklsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\aklsp.dll
O12 - Plugin for .spop: C:\Program Files\Internet
Explorer\Plugins\NPDocBox.dll
O16 - DPF: Yahoo! Chinese Checkers -
http://download.games.yahoo.com/games/clients/y/cct0_x.cab
O16 - DPF: Yahoo! Dominoes -
http://download.games.yahoo.com/games/clients/y/dot8_x.cab
O16 - DPF: Yahoo! Dots -
http://download.games.yahoo.com/games/clients/y/dtt1_x.cab
O16 - DPF: Yahoo! Fleet -
http://download.games.yahoo.com/games/clients/y/fltt3_x.cab
O16 - DPF: Yahoo! Gin -
http://download.games.yahoo.com/games/clients/y/nt1_x.cab
O16 - DPF: Yahoo! Go -
http://download.games.yahoo.com/games/clients/y/gt2_x.cab
O16 - DPF: Yahoo! Literati -
http://download.games.yahoo.com/games/clients/y/tt3_x.cab
O16 - DPF: Yahoo! Pool 2 -
http://download.games.yahoo.com/games/clients/y/pote_x.cab
O16 - DPF: {15589FA1-C456-11CE-BF01-000000000000} -
http://www.nuker.com/products/swn2004/installers/default/SpyWareNukerInstaller.exe
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus
scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) -
http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst20040510.cab
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) -
http://www.cult3d.com/download/cult.cab
O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) -
https://webresponse.one.microsoft.com/oas/ActiveX/winrep.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility
Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {8EF27A70-DD04-11D6-B7F6-00A0C9CD5F8A} -
http://www.quikshield.com/qshsetup.exe
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) -
http://us.dl1.yimg.com/download.yahoo.com/dl/installs/suite/yautocomplete.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) -
https://www-secure.symantec.com/techsupp/activedata/SymAData.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) -
https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab
O16 - DPF: {F48EAB92-8BCE-4C77-BE98-D10060BD8590} -
http://www.spybouncer.com/downloader/downloader.ocx
O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) -
http://www.gamespot.com/KDX22/download/kdx.cab
O17 -
HKLM\System\CCS\Services\Tcpip\..\{C1E1FFB7-92C6-4F54-AAE7-A3C5B7E069EA}:
NameServer = 194.74.65.87 194.72.9.39