contacts not showing up in new mail with To: CC: or in addressbook

[Ron]

i know that y'all have probably answered this question countless times but
i'm new here and in need of guidance. I purchased a new computer and
transferred my conacts to my new Vista computer (from XP) using the Vista
utility and a transfer cable. i'm using office 2007 (upgraded from 2003,
upgraded from 2000, etc. etc.).

the contacts were working fine before the transfer but now i don't see them
when composing new e-mail and pressing To: or CC: . the addressbook shows
up in my accounts, but when i check the contact folder options the "show
this folder in the addressbook" option is grayed out, and my addressbook is
empty. i no longer have my old PC so going back is not an option; the
contacts only exist on my new PC and my Pocket PC. i looked through the MS
knowledgebase and read that a conversion may be required, but couldn't find
any remedy that worked. where do i go from here? is there a way to export
my contacts to a file; delete them in outlook and import them back in
correctly? is there a conversion utility?

 

[Russ Valentine [MVP-Outlook]]

Indeed. Answer is posted here daily.
You can not Windows Easy Transfer with Outlook. It creates a corrupt profile
in which the Outlook Address Book Service is absent and cannot be added.
Create a new Outlook profile from scratch and connect it to your current
Outlook data file. You will then be able to designate your Contacts Folder
as an email address book.

 

[Ron]

i created a new profile and deleted my old one. now how do i connect it to
my current outlook data file? the outlook addressbook appears under my
account settings, addressbook tab but when i look at the properties of the
contacts folder the "connect to addressbook" option is greyed out.

Indeed. Answer is posted here daily.
You can not Windows Easy Transfer with Outlook. It creates a corrupt
profile in which the Outlook Address Book Service is absent and cannot be
added.
Create a new Outlook profile from scratch and connect it to your current
Outlook data file. You will then be able to designate your Contacts Folder
as an email address book.
--
Russ Valentine
[MVP-Outlook]

i know that y'all have probably answered this question countless times but
i'm new here and in need of guidance. I purchased a new computer and
transferred my conacts to my new Vista computer (from XP) using the Vista
utility and a transfer cable. i'm using office 2007 (upgraded from 2003,
upgraded from 2000, etc. etc.).

the contacts were working fine before the transfer but now i don't see
them when composing new e-mail and pressing To: or CC: . the
addressbook shows up in my accounts, but when i check the contact folder
options the "show this folder in the addressbook" option is grayed out,
and my addressbook is empty. i no longer have my old PC so going back is
not an option; the contacts only exist on my new PC and my Pocket PC. i
looked through the MS knowledgebase and read that a conversion may be
required, but couldn't find any remedy that worked. where do i go from
here? is there a way to export my contacts to a file; delete them in
outlook and import them back in correctly? is there a conversion
utility?

 

[Russ Valentine [MVP-Outlook]]

Explain more clearly what you did. Are you talking about the new empty data
file the new profile created? The option to "Show this folder as an email
address book" should be grayed out but checked in the Properties of that
Contacts Folder.

All you need to do is open your previous Outlook data file in this profile,
set it to be your default, restart Outlook, then make sure that Contacts
Folder is enabled as an email address book.
--
Russ Valentine
[MVP-Outlook]

i created a new profile and deleted my old one. now how do i connect it to
my current outlook data file? the outlook addressbook appears under my
account settings, addressbook tab but when i look at the properties of the
contacts folder the "connect to addressbook" option is greyed out.

Indeed. Answer is posted here daily.
You can not Windows Easy Transfer with Outlook. It creates a corrupt
profile in which the Outlook Address Book Service is absent and cannot be
added.
Create a new Outlook profile from scratch and connect it to your current
Outlook data file. You will then be able to designate your Contacts
Folder as an email address book.
--
Russ Valentine
[MVP-Outlook]

i know that y'all have probably answered this question countless times
but i'm new here and in need of guidance. I purchased a new computer and
transferred my conacts to my new Vista computer (from XP) using the Vista
utility and a transfer cable. i'm using office 2007 (upgraded from 2003,
upgraded from 2000, etc. etc.).

the contacts were working fine before the transfer but now i don't see
them when composing new e-mail and pressing To: or CC: . the
addressbook shows up in my accounts, but when i check the contact folder
options the "show this folder in the addressbook" option is grayed out,
and my addressbook is empty. i no longer have my old PC so going back
is not an option; the contacts only exist on my new PC and my Pocket PC.
i looked through the MS knowledgebase and read that a conversion may be
required, but couldn't find any remedy that worked. where do i go from
here? is there a way to export my contacts to a file; delete them in
outlook and import them back in correctly? is there a conversion
utility?

 

[Ron]

Russ;
i really do appreciate your help. sorry for the delay i've been away for a
few days.

what i did was transfer my files and settings from my old PC running XP to
my new Vista PC using the Vista transfer tool and a Belkin USB transfer
cable. i then installed MS Office 2007 onto my new machine and started
outlook; when it opened, my contacts were there but when i composed a new
e-mail and picked To: my e-mail addresses did not appear. my address book
appears to not exist. i checked Tools > Account Settings > Address Books
and Outlook Address Book MAPI appears but when i check the properties in any
of my contact folders, the Show this Folder as an E-mail Address Book option
is greyed out.

how can i find my Outlook data file, and how do i open it to set it as my
default?

Explain more clearly what you did. Are you talking about the new empty
data file the new profile created? The option to "Show this folder as an
email address book" should be grayed out but checked in the Properties of
that Contacts Folder.

All you need to do is open your previous Outlook data file in this
profile, set it to be your default, restart Outlook, then make sure that
Contacts Folder is enabled as an email address book.
--
Russ Valentine
[MVP-Outlook]

i created a new profile and deleted my old one. now how do i connect it
to my current outlook data file? the outlook addressbook appears under my
account settings, addressbook tab but when i look at the properties of the
contacts folder the "connect to addressbook" option is greyed out.

Indeed. Answer is posted here daily.
You can not Windows Easy Transfer with Outlook. It creates a corrupt
profile in which the Outlook Address Book Service is absent and cannot
be added.
Create a new Outlook profile from scratch and connect it to your current
Outlook data file. You will then be able to designate your Contacts
Folder as an email address book.
--
Russ Valentine
[MVP-Outlook]
i know that y'all have probably answered this question countless times
but i'm new here and in need of guidance. I purchased a new computer
and transferred my conacts to my new Vista computer (from XP) using the
Vista utility and a transfer cable. i'm using office 2007 (upgraded
from 2003, upgraded from 2000, etc. etc.).

the contacts were working fine before the transfer but now i don't see
them when composing new e-mail and pressing To: or CC: . the
addressbook shows up in my accounts, but when i check the contact
folder options the "show this folder in the addressbook" option is
grayed out, and my addressbook is empty. i no longer have my old PC so
going back is not an option; the contacts only exist on my new PC and
my Pocket PC. i looked through the MS knowledgebase and read that a
conversion may be required, but couldn't find any remedy that worked.
where do i go from here? is there a way to export my contacts to a
file; delete them in outlook and import them back in correctly? is
there a conversion utility?

 

[Russ Valentine [MVP-Outlook]]

Read my first post again. I already told you you cannot use Windows Easy
Transfer, didn't I?
--
Russ Valentine
[MVP-Outlook]

Russ;
i really do appreciate your help. sorry for the delay i've been away for
a few days.

what i did was transfer my files and settings from my old PC running XP to
my new Vista PC using the Vista transfer tool and a Belkin USB transfer
cable. i then installed MS Office 2007 onto my new machine and started
outlook; when it opened, my contacts were there but when i composed a new
e-mail and picked To: my e-mail addresses did not appear. my address book
appears to not exist. i checked Tools > Account Settings > Address Books
and Outlook Address Book MAPI appears but when i check the properties in
any of my contact folders, the Show this Folder as an E-mail Address Book
option is greyed out.

how can i find my Outlook data file, and how do i open it to set it as my
default?

Explain more clearly what you did. Are you talking about the new empty
data file the new profile created? The option to "Show this folder as an
email address book" should be grayed out but checked in the Properties of
that Contacts Folder.

All you need to do is open your previous Outlook data file in this
profile, set it to be your default, restart Outlook, then make sure that
Contacts Folder is enabled as an email address book.
--
Russ Valentine
[MVP-Outlook]

i created a new profile and deleted my old one. now how do i connect it
to my current outlook data file? the outlook addressbook appears under
my account settings, addressbook tab but when i look at the properties of
the contacts folder the "connect to addressbook" option is greyed out.

Indeed. Answer is posted here daily.
You can not Windows Easy Transfer with Outlook. It creates a corrupt
profile in which the Outlook Address Book Service is absent and cannot
be added.
Create a new Outlook profile from scratch and connect it to your
current Outlook data file. You will then be able to designate your
Contacts Folder as an email address book.
--
Russ Valentine
[MVP-Outlook]
i know that y'all have probably answered this question countless times
but i'm new here and in need of guidance. I purchased a new computer
and transferred my conacts to my new Vista computer (from XP) using the
Vista utility and a transfer cable. i'm using office 2007 (upgraded
from 2003, upgraded from 2000, etc. etc.).

the contacts were working fine before the transfer but now i don't see
them when composing new e-mail and pressing To: or CC: . the
addressbook shows up in my accounts, but when i check the contact
folder options the "show this folder in the addressbook" option is
grayed out, and my addressbook is empty. i no longer have my old PC
so going back is not an option; the contacts only exist on my new PC
and my Pocket PC. i looked through the MS knowledgebase and read that
a conversion may be required, but couldn't find any remedy that
worked. where do i go from here? is there a way to export my contacts
to a file; delete them in outlook and import them back in correctly?
is there a conversion utility?

 

[Ron]

i am aware of what you said about Windows Easy Transfer, but you asked me to
"explain more clearly what i did", and that is what i did. the big question
now is where do i go from here?

You said that i need to open my previous Outlook data file in this profile,
set it to be my default, restart Outlook, then make sure that Contacts
Folder is enabled as an email address book. is that still your opinion?
how can i find my Outlook data file, and how do i open it to set it as my
default?

Read my first post again. I already told you you cannot use Windows Easy
Transfer, didn't I?
--
Russ Valentine
[MVP-Outlook]

Russ;
i really do appreciate your help. sorry for the delay i've been away for
a few days.

what i did was transfer my files and settings from my old PC running XP
to my new Vista PC using the Vista transfer tool and a Belkin USB
transfer cable. i then installed MS Office 2007 onto my new machine and
started outlook; when it opened, my contacts were there but when i
composed a new e-mail and picked To: my e-mail addresses did not appear.
my address book appears to not exist. i checked Tools > Account Settings

Address Books and Outlook Address Book MAPI appears but when i check

the properties in any of my contact folders, the Show this Folder as an
E-mail Address Book option is greyed out.

how can i find my Outlook data file, and how do i open it to set it as my
default?

Explain more clearly what you did. Are you talking about the new empty
data file the new profile created? The option to "Show this folder as an
email address book" should be grayed out but checked in the Properties
of that Contacts Folder.

All you need to do is open your previous Outlook data file in this
profile, set it to be your default, restart Outlook, then make sure that
Contacts Folder is enabled as an email address book.
--
Russ Valentine
[MVP-Outlook]
i created a new profile and deleted my old one. now how do i connect it
to my current outlook data file? the outlook addressbook appears under
my account settings, addressbook tab but when i look at the properties
of the contacts folder the "connect to addressbook" option is greyed
out.

Indeed. Answer is posted here daily.
You can not Windows Easy Transfer with Outlook. It creates a corrupt
profile in which the Outlook Address Book Service is absent and cannot
be added.
Create a new Outlook profile from scratch and connect it to your
current Outlook data file. You will then be able to designate your
Contacts Folder as an email address book.
--
Russ Valentine
[MVP-Outlook]
i know that y'all have probably answered this question countless times
but i'm new here and in need of guidance. I purchased a new computer
and transferred my conacts to my new Vista computer (from XP) using
the Vista utility and a transfer cable. i'm using office 2007
(upgraded from 2003, upgraded from 2000, etc. etc.).

the contacts were working fine before the transfer but now i don't
see them when composing new e-mail and pressing To: or CC: . the
addressbook shows up in my accounts, but when i check the contact
folder options the "show this folder in the addressbook" option is
grayed out, and my addressbook is empty. i no longer have my old PC
so going back is not an option; the contacts only exist on my new PC
and my Pocket PC. i looked through the MS knowledgebase and read that
a conversion may be required, but couldn't find any remedy that
worked. where do i go from here? is there a way to export my
contacts to a file; delete them in outlook and import them back in
correctly? is there a conversion utility?

 

[Russ Valentine [MVP-Outlook]]

Examine the name and location of your data file in your current Outlook
profile. Open that file in your new profile. Instructions:
File > Open > Outlook data file.

You will find these procedures well documented here on a daily basis.
New profile creation:
http://support.microsoft.com/default.aspx?scid=kb;en-us;829918&Product=out2003

Data migration:
http://www.slipstick.com/config/backup.htm
http://www.howto-outlook.com/Howto/backupandrestore.htm
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx
--
Russ Valentine
[MVP-Outlook]

i am aware of what you said about Windows Easy Transfer, but you asked me
to "explain more clearly what i did", and that is what i did. the big
question now is where do i go from here?

You said that i need to open my previous Outlook data file in this
profile, set it to be my default, restart Outlook, then make sure that
Contacts Folder is enabled as an email address book. is that still your
opinion? how can i find my Outlook data file, and how do i open it to set
it as my default?

Read my first post again. I already told you you cannot use Windows Easy
Transfer, didn't I?
--
Russ Valentine
[MVP-Outlook]

Russ;
i really do appreciate your help. sorry for the delay i've been away
for a few days.

what i did was transfer my files and settings from my old PC running XP
to my new Vista PC using the Vista transfer tool and a Belkin USB
transfer cable. i then installed MS Office 2007 onto my new machine and
started outlook; when it opened, my contacts were there but when i
composed a new e-mail and picked To: my e-mail addresses did not appear.
my address book appears to not exist. i checked Tools > Account
Settings > Address Books and Outlook Address Book MAPI appears but when
i check the properties in any of my contact folders, the Show this
Folder as an E-mail Address Book option is greyed out.

how can i find my Outlook data file, and how do i open it to set it as
my default?

Explain more clearly what you did. Are you talking about the new empty
data file the new profile created? The option to "Show this folder as
an email address book" should be grayed out but checked in the
Properties of that Contacts Folder.

All you need to do is open your previous Outlook data file in this
profile, set it to be your default, restart Outlook, then make sure
that Contacts Folder is enabled as an email address book.
--
Russ Valentine
[MVP-Outlook]
i created a new profile and deleted my old one. now how do i connect
it to my current outlook data file? the outlook addressbook appears
under my account settings, addressbook tab but when i look at the
properties of the contacts folder the "connect to addressbook" option
is greyed out.

Indeed. Answer is posted here daily.
You can not Windows Easy Transfer with Outlook. It creates a corrupt
profile in which the Outlook Address Book Service is absent and
cannot be added.
Create a new Outlook profile from scratch and connect it to your
current Outlook data file. You will then be able to designate your
Contacts Folder as an email address book.
--
Russ Valentine
[MVP-Outlook]
i know that y'all have probably answered this question countless
times but i'm new here and in need of guidance. I purchased a new
computer and transferred my conacts to my new Vista computer (from
XP) using the Vista utility and a transfer cable. i'm using office
2007 (upgraded from 2003, upgraded from 2000, etc. etc.).

the contacts were working fine before the transfer but now i don't
see them when composing new e-mail and pressing To: or CC: . the
addressbook shows up in my accounts, but when i check the contact
folder options the "show this folder in the addressbook" option is
grayed out, and my addressbook is empty. i no longer have my old PC
so going back is not an option; the contacts only exist on my new PC
and my Pocket PC. i looked through the MS knowledgebase and read
that a conversion may be required, but couldn't find any remedy that
worked. where do i go from here? is there a way to export my
contacts to a file; delete them in outlook and import them back in
correctly? is there a conversion utility?