Contacts disappeared

[Skii]

After doing a reinstal of Windows and Outlook 2003 and after copying
back my personal folders and retrieving mail, calender and address
book, I cannot access my contacts by clicking on the "To" button in a
new message. I get a message that says:

The address list could not be displayed. The Contacts folder associated
with this address list could not be opened ...

The address book is still there and I can veiw it when clicking on the
Contact tab. I just can't integrate it into my mail anymore.

Help!!!

 

[Russ Valentine [MVP-Outlook]]

That would be expected. It appears you only restored your Contacts. You did
not restore your Address Book view. One must wonder how you "copied back
your personal folders file."
It is not unusual for the Outlook Address Book to "lose track" of the
connection to its Contacts Folder when you move or import your PST or update
your Outlook version or operating system. Use the following steps to reset
the connection. Note that in some instances you may actually have to remove
the Outlook Address Book completely from your Profile, close Outlook, and
then re-add it before you can get it to work.

For Outlook 2002/2003:
Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book checked?
If this is grayed out...Go to Tools | Email Accounts, choose View or change
existing directories or address book. Is the Outlook Address Book present?
If it isn't listed, add it and close and restart Outlook. If it is listed,
then remove it and close then restart Outlook and repeat these steps to add
it.

More details available here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

 

[Danny Sanders]

See if this helps:
http://office.microsoft.com/en-us/assistance/HA011127401033.aspx


hth
DDS W 2k MVP MCSE