Contacts and "Let Outlook Decide the best Sending Format"

[RoaringLambs]

I have been researching a problem with sending emails and have come to the
conclusion that it is a problem with the contacts.


Some contacts have email addresses that have "Send using Outlook Rich Text
Format" and others have "let Outlook Decide the best sending format".

Only email addresses that have "let outlook decide" send correctly. (Others
have a "winmail.dat" file attached).

So...

I have 1000+ email addresses. How can I make sure that they all send using
"let outlook decide"?

Please help me as I cannot see checking all of these 1000.

And for the life of me, I have no idea how some of these got selected as
"Outlook Rich Text Format" in the first place.

PLEASE HELP!

Thanks!

/CL

 

[Roady [MVP]]

Export your contacts to a csv-files and then import them again is one way to
do it as it will recreate your contacts. Don't forget to make a backup first
before starting to delete them.

 

[Brian Tillman]

I have been researching a problem with sending emails and have come
to the conclusion that it is a problem with the contacts.


Some contacts have email addresses that have "Send using Outlook Rich
Text Format" and others have "let Outlook Decide the best sending
format".
Only email addresses that have "let outlook decide" send correctly.
(Others have a "winmail.dat" file attached).

So...

I have 1000+ email addresses. How can I make sure that they all send
using "let outlook decide"?

Right. Rich Text is an Outlook-specific format that can be read only when
received by Outlook.

Please help me as I cannot see checking all of these 1000.

There are tools that can help. While I don't know for a fact it will, this
product might be able to do the job:
http://www.outlook-stuff.com/component/option,com_docman/task,doc_details/gid,3/Itemid,2/ .
The "Find and Replace" component of this may be able to do it as well:
http://www.mapilab.com/outlook/toolbox/

And for the life of me, I have no idea how some of these got selected
as "Outlook Rich Text Format" in the first place.

Importing contacts can do this.