contacting the server for information

[Suzanne S. Barnhill]

You misunderstood me. I returned the first iron because I thought it wasn't
working correctly (not because it damaged my washing). There was nothing in
the user's manual to suggest that it would be necessary to "reactivate" the
iron upon turning it on. The iron was purchased from Wal-Mart; the return
was accepted with no questions asked (though I did describe the problem). I
later discovered that there was actually nothing wrong with the iron at all
(the second one behaved exactly the same way), just with my understanding of
the way it worked. When I bought the third iron (second model), it became
apparent that this design is universal.

My conversation with the retailer (such as it was) would be comparable to
your having the same conversation with the vendor of your software--the
vendor, not the manufacturer. I have not attempted to contact the
manufacturer of either of the irons. If I did, I would expect the exchange
to be just as unsatisfactory as your attempt to contact MS. It appears that
this odd behavior of "automatic shutoff" is true across all brands, and I
will just have to get used to it even though I consider it ridiculous.

As for working as designed, I'm not sure why you assume that Word 2007 is
NOT working as designed.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org

 

[Julian Maples]

1. The product is not working as designed becauae, as is the case for others
who have posted to your website, the inabaility to paste anything other than
plain text has only just developed. Do you not expect Word 2007 to paste more
than plain text?

2. In my case Msft is not only the manufacturuer of the product but also the
retailer.

3. If you do not work for Msft, why are you defending them?

 

[Suzanne S. Barnhill]

I'm just not seeing the same problem you are. I can paste from Web pages
into Word 2007 without issue. Can you give me an example of a Web page whose
content causes this problem? What SP level do you have applied to Word 2007?
Have you in fact tried renaming Normal.dotm, as was suggested earlier in
this thread?

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org

 

[Jason]

I think I only started to experience this problem after installing SP1 for
Word 2007.

And after I have hit paste, Word never comes back from the "contacting
server .." status message. I have to kill it.

Pasting as unformatted text is no good, because it omits images.

Does Microsoft have bugzilla or jira or *anything* where bugs such as this
can be reported and we can see what they are doing about them?

In the meantime, I am pasting into OpenOffice. Grrrr....

... Jason

 

[New Thought]

FYI - I tried cutting and pasting the entire MS Word document from the
problem file into a new one and saving it - "contacting server" message
disappeared.

Give it a go.

 

[New Thought]

(I thought I would reply directly to you to attempt to notify someone on this
thread)

FYI - I tried cutting and pasting the entire MS Word document from the
problem file into a new one and saving it - "contacting server" message
disappeared.

I kept the source formatting, and it worked on several documents for me. I
am using XP SP2 and MS Office 2007 SP 2.

Give it a go.

 

[Mark Feldhamer]

Your problem may be from a template that resided on another server. If so,
here's the solution for word 2007:

1) Select the windows icon at the top left corner of Word
2) Select the "Word Options" button in the bottom of the menu page
3) On the Word Options screen, select "Add-Ins" from the left menu
4) At the bottom of the Add-Ins screen, in the "Manage" drop down, select
"Templates" and hit the "Go" button.
5) If the document template points to the other server, blank out that field
and hit the "OK" button.

I hope that helps!

 

[sirka]

Cause: misformed mail signature or misformed html code in received email
Solution: reformat mail signature or remove it (if you are the sender), or
if you are not the sender, either contact the sender or read that message in
your webmail (instead of Outlook) and delete it from there.


In case you want to look for root case, check the mail html source for (most
probably) IMG tags, that are leading to some non-existing or inaccessible
locations, such as shared network folders on someone elses company intranet.

 

[EdK]

Suzanne, it is now more than a year since your last reply to this thread.
I've tried 'shift-control-F9' but that didn't work ... then I tried 'pasting
special/unformatted text' and it worked. But I wonder if Microsoft has
actually made a fix to this problem as it is quite vexing ...

 

[Stefan Blom]

Sometimes, contents copied from a web page has too complex formatting for Word.
Pasting as plain text will fix that, as you have noticed. If necessary, you can
download images separately, by right-clicking them and choosing Save Target As
(or something similar, depending on which browser you are using).