contact manager failuer

[Big red]

We installed Office 2007 with Contact manager, office suite first the Contact
Manager. Worked great, a real asset. Then, something happened and contact
manager quit working. It was no longer in the menu bar and the data was back
to a single user wothout the shared contact manager data. I have tried to
reinstall Contact Manager unsuccessfully. How do i reinstall contact manager?

 

[Sat]

Hi Big red,

1. Before re-installing, click on the Help button. If you see Configure
Business Contact Manager. Click on it and complete first use.

2. If the above does not show up, go to Tools --> Trust Center. Select
AddIns button. Make sure the COM AddIns is selected in the drop down below.
Click Go. Make sure Business Contact Manager is checked.

3. If the above does not show up, go to Add/Remove programs, Click on Change
button. Re-install Business Contact Manager.

-Sat [MSFT]

 

[Big red]

Dear Sat, thanks for the response, I did as you suggested but there were a
couple of other problems I ran into. I had to select the security option
when going through step 2, then Cantact manager would install and show up on
the selection as installed. It still did not show up in the Help seciton of
the menu, I had to look at Disabled programs and enable the Contact Manager.
Once I did that and rebooted, Contact manager was installed and working.
Thank you for your help.

Big red

Hi Big red,

1. Before re-installing, click on the Help button. If you see Configure
Business Contact Manager. Click on it and complete first use.

2. If the above does not show up, go to Tools --> Trust Center. Select
AddIns button. Make sure the COM AddIns is selected in the drop down below.
Click Go. Make sure Business Contact Manager is checked.

3. If the above does not show up, go to Add/Remove programs, Click on Change
button. Re-install Business Contact Manager.

-Sat [MSFT]

We installed Office 2007 with Contact manager, office suite first the Contact
Manager. Worked great, a real asset. Then, something happened and contact
manager quit working. It was no longer in the menu bar and the data was back
to a single user wothout the shared contact manager data. I have tried to
reinstall Contact Manager unsuccessfully. How do i reinstall contact manager?