Contact address appears in Contact folder but not when choosing contact to forward message to.

[Peter]

I run WinXP SP3 and Outlook 2007. I add a contact to the Contacts folder but
when I try to forward an email that contact is not in the To: contact list.

 

[Russ Valentine]

The To: contact list? What is that?
If the contact does not appear in the address book view, then you did not
add it to the Contact Folder you are displaying in the address book view.

 

[Peter]

The To: contact list? What is that?
If the contact does not appear in the address book view, then you did not
add it to the Contact Folder you are displaying in the address book view.

When I click 'Forward' a new message box opens with the options To: CC: and
BCC: if I click the To: button my Contacts folder opens but the contact I
want is not there. If I go back to the main Outlook page and click on
Contacts, I have four separate lists of contacts, if I click on the main
Contacts list the contact I am looking for is there.

 

[Peter]

The To: contact list? What is that?
If the contact does not appear in the address book view, then you did not
add it to the Contact Folder you are displaying in the address book view.

Perhaps I am doing this incorrectly. If I open a new email and wish to send
it it to multiple recipients I click the To: button and a dialogue box opens
saying 'Select Names: Contacts', in that list are the people I mostly send
email to, is that list exactly the same as in the Contacts folder? If it is,
there is one email address that is not there although it is present in the
Contacts folder. Also, when I go to 'Select Names: Contacts' and try to
invoke the Address Book it says 'No entries in this address book. I am
really getting confused now as to where my contacts are located and should I
be using the Address Book in some way?

 

[Russ Valentine]

As I said, you are not displaying the correct Contact Folder in the Outlook
Address Book view. Why do you have 4?
You'll need to enable all 4 as electronic address books for them all to
appear in that view. Do so in the properties for each folder.

 

[Diane Poremsky [MVP]]

Right click on the contacts folders and choose Properties - is each one
enabled as an Address book?

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Do you sync your mailbox with a smartphone or pda?
http://forums.slipstick.com/showthread.php?t=39473

 

[Peter]

Right click on the contacts folders and choose Properties - is each one
enabled as an Address book?

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Do you sync your mailbox with a smartphone or pda?
http://forums.slipstick.com/showthread.php?t=39473

I run WinXP SP3 and Outlook 2007. I add a contact to the Contacts folder
but when I try to forward an email that contact is not in the To: contact
list.

Thank you Diane, they are all displaying correctly now.