Connectivity Problem

[Colleen]

Need help (suggestions)...when I open my browser I receive
message no connection with options to work offline or re-
try (problem is not constant).Re-try works every time.Do
not have a problem when I open browser from accouting
program. I use high speed via telephone modem using LAN,
Internet Exployer 6 SP1 (have tried detect &
repair).Service provider claims its not them (am not
certain about that) maybe phone line problem.Is there a
hidden setting that may some how have been changed? Not
sure what I am looking for. I could use some help???

 

[Robin T Cox]

Need help (suggestions)...when I open my browser I receive
message no connection with options to work offline or re-
try (problem is not constant).Re-try works every time.Do
not have a problem when I open browser from accouting
program. I use high speed via telephone modem using LAN,
Internet Exployer 6 SP1 (have tried detect &
repair).Service provider claims its not them (am not
certain about that) maybe phone line problem.Is there a
hidden setting that may some how have been changed? Not
sure what I am looking for. I could use some help???

See:
http://www.cexx.org/lspfix.htm

Also:
http://support.microsoft.com/default.aspx?scid=http://support.microsoft.com
:80/support/kb/articles/q181/5/99.asp