connection failed...

[Guest]

please help... every time i try to send or receive messages from winmail i
get this error message:

The connection to the server has failed. Account: 'mail.comcast.net',
Server: 'mail.comcast.net', Protocol: POP3, Port: 110, Secure(SSL): No,
Socket Error: 10061, Error Number: 0x800CCC0E

....but my internet connection is fine. what's the problem?
thanks,
emmaleigh

 

[Dave]

Are you connected to Comcast's network when you try this?

according to this link,
http://www.comcast.net/help/faq/index.jsp?faq=EmailOutlook_Express17686
you need to change the outgoing (SMTP) port to 587

 

[Gary VanderMolen]

That would not affect her incoming mail failure.

Gary VanderMolen

 

[Gary VanderMolen]

Did Windows Mail ever work on that computer?
If the failures began recently, when did it start?
Have you tried any other email programs?
Are you running either McAfee or Norton antivirus?

Gary VanderMolen

 

[Dave]

yeah, I know... but I found that port change when I searched for that error
number....
and the OP only posted one error message.

 

[Frank Saunders, MS-MVP OE/WM]

please help... every time i try to send or receive messages from winmail i
get this error message:

The connection to the server has failed. Account: 'mail.comcast.net',
Server: 'mail.comcast.net', Protocol: POP3, Port: 110, Secure(SSL): No,
Socket Error: 10061, Error Number: 0x800CCC0E

...but my internet connection is fine. what's the problem?
thanks,
emmaleigh

Email scanning should be turned off in any anti-virus. It provides no
protection not provided by the regular resident protection.
Beside that, McAfee and Norton are not compatible with Windows Mail.

 

[Guest]

please help... every time i try to send or receive messages from winmail i
get this error message:

The connection to the server has failed. Account: 'mail.comcast.net',
Server: 'mail.comcast.net', Protocol: POP3, Port: 110, Secure(SSL): No,
Socket Error: 10061, Error Number: 0x800CCC0E

...but my internet connection is fine. what's the problem?
thanks,
emmaleigh

 

[Gary VanderMolen]

Are you running an antivirus that is not compatible with Windows Mail?
Both Norton and McAfee antivirus are incompatible and those would
need to be uninstalled. Replace with a compatible antivirus
like the free version of Avast:
http://www.avast.com/eng/download-avast-home.html

Gary VanderMolen