connection error

  • Thread starter Thread starter rodders
  • Start date Start date
R

rodders

When attempting to use the direct link/shortcut to windows mail I get an
error 815 message saying the broadband network connection could not be
established.
Ideas ?

Rod Trayler
 
Something is wrong with the way your connection is set up.
What type of Internet connection do you have? Is it always on (24/7)?
 
Gary, thanks for responding. I have Comcast cable connection, and I can get
into Internet Explorer OK. (and get to my e-mail thru' web mail). It is when
I try to use the direct link to Windows Mail that it comes back with the
Error 815 message.
 
In Windows Mail, go to Tools, Accounts, select your mail account, Properties,
Connection. What does it say about your connection?
Try unchecking "Always connect to this account using".
With that box unchecked, it should use whatever connection IE uses.
 
Gary,
I think we are getting closer. I unchecked the "always connect...." and that
produced the following when I tried to send/recieve.
Account: 'mail.comcast.net', Server: 'mail.comcast.net', Protocol: POP3,
Server Response: '.', Port: 995, Secure(SSL): Yes, Error Number: 0x800CCC18
 
This is the latest
Account: 'mail.comcast.net', Server: 'mail.comcast.net', Protocol: POP3,
Port: 110, Secure(SSL): No, Error Number: 0x800CCC15
 

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